[blindkid] question re shopping assistance

[Jess]

Susan,
I do believe the O&M instructor is correct. They by law don't have to give 
your son any assistance. Especially given the time of the year he's going to 
the store. Because they are usually extremely busy this time of the year 
with all the holiday shoppers.
Jessica
----- Original Message ----- 
From: "SUSAN POLANSKY" <sepolansky at verizon.net>
To: <blindkid at nfbnet.org>
Sent: Wednesday, December 09, 2009 8:58 AM
Subject: [blindkid] question re shopping assistance


This week my son's O&M lesson was at the mall where he was going to do his 
Christmas shopping. He has his list and his money and off he went with his 
O&M teacher. In each store he was to ask for assistance to look for the 
desired item. This went well in until they got to Sears. He went to customer 
service and requested someone to assist him to shop and was told that they 
did not have anyone to do that. When I asked what the O&M teacher said about 
that he stated he was told that there was nothing they could do about it as 
there is no law that says the store has to provide him with assistance. Now 
I am 99% sure that this is not correct. Can someone cite the law to me? 
Thanks.

Susan

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