[blindkid] question re shopping assistance

[Underwood, Melinda]

I'm not an O&M specialist, but I agree that the first best option is for
the student to know as much as he or she can about the store before even
asking for assistance. If the student decides that having a shopping
assistant really makes sense in the situation, calling the store in
advance to set up a time to meet with a store rep would probably create
better odds for success. I wonder if even Sears, if given time to
prepare, would come through. 
Melinda

Melinda Underwood, M.Ed.
Teacher of the Visually Impaired
VABVI
38 Park Place
Brattleboro, VT 05301
802-254-8761


On Wed, Dec 9, 2009 at 8:58 AM, SUSAN POLANSKY
<sepolansky at verizon.net>wrote:

> This week my son's O&M lesson was at the mall where he was going to do
his
> Christmas shopping. He has his list and his money and off he went with
his
> O&M teacher. In each store he was to ask for assistance to look for
the
> desired item. This went well in until they got to Sears. He went to
customer
> service and requested someone to assist him to shop and was told
> that they did not have anyone to do that. When I asked what the
> O&M teacher said about that he stated he was told that there was
nothing
> they could do about it as there is no law that says the store has to
provide
> him with assistance. Now I am 99% sure that this is not correct. Can
someone
> cite the law to me? Thanks.
>
> Susan
>
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