[blindlaw] LinkedIn Has Been Made Inaccessible To The Blind

Steve P. Deeley stevep.deeley at insightbb.com
Wed Aug 11 16:46:29 UTC 2010


I just listen to it a couple of times and tap the control key after getting 
the link.  I can usually silence window eyes.  Maybe need to repeat it a 
couple of times.

Steve
----- Original Message ----- 
From: "Tom Ladis" <tom at tomladis.com>
To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
Sent: Wednesday, August 11, 2010 11:58 AM
Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind


> My problem on LinkedIn is similar to what you have set up not.  There is a
> jumbled string that can be read by clicking on a link, but JAWS announces
> the new window opening at the same time, which makes the reading of the
> string a problem either way.
>
> Basically, my point is that this sets up a barrier to those who do not 
> know
> how to work around screen readers talking at the same time or know about 
> and
> using a third party tool to read the string.  In the case of Home Depot, I
> encountered a screen where there was no link to have the string read out
> loud.  This is a bigger barrier.
>
> These barriers are going to get worse and become standard operating
> procedure for web developers unless something is done to cause change in
> this area.
>
>
> Thanks,
> Tom Ladis
>
> ----- Original Message ----- 
> From: "Steve P. Deeley" <stevep.deeley at insightbb.com>
> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
> Sent: Monday, August 09, 2010 2:26 PM
> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind
>
>
>> Ok, you guys are talking way over my head.  I've been following this
>> discussion closely.  My credit union, there online banking services, use 
>> a
>> verbal code link.  I'm able to click on a link for a verbal code and fill
>> in
>> the box.  after several discussions with them, the company running the
>> online banking service was able to create this link which gives you a
>> verbal
>> code.  Is this the problem with LinkedIn?
>>
>> Steve
>> ----- Original Message ----- 
>> From: "Tom Ladis" <tom at tomladis.com>
>> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
>> Sent: Monday, August 09, 2010 1:54 PM
>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind
>>
>>
>>> Do the new laws being discussed in Congress address this as an
>>> accessibility
>>> issue?  I went to the Home Depot website and was not able to complete my
>>> order after spending 30 minutes or so shopping and creating an account.
>>> They are also presenting some garbled text that I could not get past,
>>> even
>>> with a handheld CCTV.  They did not even offer a way to have the text
>>> read
>>> out loud.
>>>
>>> I expect that this will become more and more popular among the 
>>> developers
>>> and more and more of a problem for blind people.
>>>
>>>
>>> Tom
>>> ----- Original Message ----- 
>>> From: <ckrugman at sbcglobal.net>
>>> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
>>> Sent: Sunday, August 08, 2010 2:57 PM
>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind
>>>
>>>
>>>>I have visited sites where that form of question was used and it was
>>>>totally accessible for screen reader users. There are also other sites
>>>>where the captcha code is shown and it can be selected and copied and
>>>>pasted in to the form field to be entered.
>>>> Chuck
>>>> ----- Original Message ----- 
>>>> From: "Chris Danielsen" <cdanielsen8 at aol.com>
>>>> To: "'NFBnet Blind Law Mailing List'" <blindlaw at nfbnet.org>
>>>> Sent: Saturday, August 07, 2010 9:39 AM
>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The 
>>>> Blind
>>>>
>>>>
>>>>> Recently I heard of a company, Gogo In Flight, that solved the
>>>>> inaccessible
>>>>> visual captcha problem with logic questions instead of an audio
>>>>> captcha.
>>>>> These were very simple questions that would require a human response,
>>>>> such
>>>>> as: If today is Tuesday, what was yesterday? Or: Of the numbers 3, 9,
>>>>> 5,
>>>>> 14,
>>>>> 7, which is the largest? Or: Of cow, rose, or horse, which is not an
>>>>> animal?
>>>>> Of course I guess this approach might not work for people with some
>>>>> forms
>>>>> of
>>>>> intellectual or developmental disability. So it's possible that there
>>>>> is
>>>>> no
>>>>> perfect captcha solution. But that one at least addresses the concerns
>>>>> of
>>>>> both blind and deaf users, or of deaf-blind ones.
>>>>>
>>>>> Chris
>>>>>
>>>>>
>>>>> -----Original Message-----
>>>>> From: blindlaw-bounces at nfbnet.org [mailto:blindlaw-bounces at nfbnet.org]
>>>>> On
>>>>> Behalf Of Peter Donahue
>>>>> Sent: Friday, August 06, 2010 8:44 PM
>>>>> To: NFBnet Blind Law Mailing List
>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>> Blind
>>>>>
>>>>> Hello Charles and everyone,
>>>>>
>>>>> And what if this person is both blind and deaf? The folks who develop
>>>>> these
>>>>> CAPTCHA solving solutions need to consider this population too.
>>>>>
>>>>> Peter Donahue
>>>>>
>>>>>
>>>>> ----- Original Message -----
>>>>> From: <ckrugman at sbcglobal.net>
>>>>> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
>>>>> Sent: Friday, August 06, 2010 7:17 PM
>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>> Blind
>>>>>
>>>>>
>>>>> as long as there are alternatives to solve the captcha such as audio
>>>>> captcha
>>>>> or use of other services such as Solona or Web Vizum they are not
>>>>> breaking
>>>>> the law. As blind professionals we need to look toward using
>>>>> alternatives
>>>>> to
>>>>> solve these types of problems and the alternatives are out there for 
>>>>> us
>>>>> to
>>>>> use.
>>>>> Chuck
>>>>> ----- Original Message ----- 
>>>>> From: "Tom Ladis" <tom at tomladis.com>
>>>>> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
>>>>> Sent: Friday, August 06, 2010 8:54 AM
>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>> Blind
>>>>>
>>>>>
>>>>>> Derek,
>>>>>>
>>>>>> Interesting that they even make it a random test.  There are other
>>>>>> sites
>>>>>> that do this type of thing and it is not fair appropriate for any of
>>>>>> them
>>>>>> to do so.  This needs to change, for the sake of all blind people.
>>>>>>
>>>>>> Are they breaking the law by doing this test?
>>>>>>
>>>>>>
>>>>>> Tom
>>>>>> ----- Original Message ----- 
>>>>>> From: "Derek Wilson" <dwilson.lists at gmail.com>
>>>>>> To: "'NFBnet Blind Law Mailing List'" <blindlaw at nfbnet.org>
>>>>>> Sent: Friday, August 06, 2010 1:13 AM
>>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>>> Blind
>>>>>>
>>>>>>
>>>>>>> If you are wondering why sometimes LinkedIn prompts you with a
>>>>>>> captcha
>>>>>>> and
>>>>>>> sometimes not, you may want to read on:
>>>>>>>
>>>>>>> QUOTE
>>>>>>>
>>>>>>> Security Verification Prompts
>>>>>>> Why am I sometimes prompted for my password or to type in characters
>>>>>>> from
>>>>>>> an
>>>>>>> image shown on the security verification screen?
>>>>>>>
>>>>>>> LinkedIn is committed to protecting the privacy and security of our
>>>>>>> members'
>>>>>>> information and maintaining the mutual trust we share with our
>>>>>>> community.
>>>>>>>
>>>>>>> As part of our proactive efforts to keep our members and community
>>>>>>> safe
>>>>>>> from
>>>>>>> real and perceived threats, we vigorously monitor site activity. At
>>>>>>> various
>>>>>>> points in the LinkedIn site, you may be prompted to re-enter your
>>>>>>> password
>>>>>>> or you may be asked to type in distorted letters or numbers 
>>>>>>> presented
>>>>>>> in
>>>>>>> a
>>>>>>> security challenge. CAPTCHA (Completely Automated Public Turing test
>>>>>>> to
>>>>>>> tell
>>>>>>> Computers and Humans Apart) is a security method commonly used by
>>>>>>> websites.
>>>>>>> This feature helps to distinguish human attempts to access the site
>>>>>>> from
>>>>>>> automatic, computer-generated attempts to access the site, a
>>>>>>> technique
>>>>>>> typically used by spammers.
>>>>>>>
>>>>>>> At various times, you could experience an increase in CAPTCHA
>>>>>>> prompts.
>>>>>>> To
>>>>>>> reduce the number of times you see the security challenge during the
>>>>>>> day,
>>>>>>> you might consider the following actions:
>>>>>>>
>>>>>>>   1. Enable cookies on your browser. (See your browser's help
>>>>>>> section.)
>>>>>>>   2. Ensure that you don't sign out each time you use LinkedIn 
>>>>>>> during
>>>>>>> the
>>>>>>> day. We will remember your last login for a period of time which 
>>>>>>> will
>>>>>>> allow
>>>>>>> you to bypass the login sequence (including the CAPTCHA prompt). We
>>>>>>> do
>>>>>>> recommend that you sign out at the end of each day.
>>>>>>>
>>>>>>> If you have difficulty distinguishing a particular CAPTCHA image, 
>>>>>>> you
>>>>>>> can
>>>>>>> click on the "Try a different image" link. Audio CAPTCHA is also
>>>>>>> available
>>>>>>> by clicking the audio icon found on the "Security Verification" 
>>>>>>> page.
>>>>>>> Source:
>>>>>>>
>>>>> http://linkedin.custhelp.com/cgi-bin/linkedin.cfg/php/enduser/std_adp.php?p_
>>>>>>> faqid=3065
>>>>>>>
>>>>>>> The catch is, at least for me, that I cannot find the audio icon.
>>>>>>> This
>>>>>>> means I cannot accesss my account - even with a password.  This 
>>>>>>> issue
>>>>>>> will
>>>>>>> persist - especially for the totally blind - until it is addressed 
>>>>>>> by
>>>>>>> LinkedIn.
>>>>>>>
>>>>>>> END QUOTE
>>>>>>>
>>>>>>> If you are on Twitter, I encourage you to pressure @LinkedIn to get
>>>>>>> their
>>>>>>> act together. See: http://ow.ly/2lKvs & http://ow.ly/2lKxU
>>>>>>>
>>>>>>> Regards,
>>>>>>> Derek
>>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> From: blindlaw-bounces at nfbnet.org
>>>>>>> [mailto:blindlaw-bounces at nfbnet.org]
>>>>>>> On
>>>>>>> Behalf Of Peter Donahue
>>>>>>> Sent: Friday, August 06, 2010 12:37 PM
>>>>>>> To: NFBnet Blind Law Mailing List
>>>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>>>> Blind
>>>>>>>
>>>>>>> Hello Chris and everyone,
>>>>>>>
>>>>>>>    Upon reading the posts about this I checked for myself and was
>>>>>>> automatically logged in. Linked-In worked as it always does.
>>>>>>>
>>>>>>> Peter Donahue
>>>>>>>
>>>>>>> ----- Original Message -----
>>>>>>> From: "Chris Danielsen" <cdanielsen8 at aol.com>
>>>>>>> To: "'NFBnet Blind Law Mailing List'" <blindlaw at nfbnet.org>
>>>>>>> Sent: Thursday, August 05, 2010 5:13 PM
>>>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>>>> Blind
>>>>>>>
>>>>>>>
>>>>>>> I wonder if this is only a problem with new accounts or only happens
>>>>>>> sometimes? Someone else on this list raised this issue last week but
>>>>>>> I
>>>>>>> was
>>>>>>> able to log into my own account with no problem.
>>>>>>>
>>>>>>> Chris
>>>>>>>
>>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> From: blindlaw-bounces at nfbnet.org
>>>>>>> [mailto:blindlaw-bounces at nfbnet.org]
>>>>>>> On
>>>>>>> Behalf Of Mike Freeman
>>>>>>> Sent: Thursday, August 05, 2010 11:34 AM
>>>>>>> To: NFBnet Blind Law Mailing List
>>>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>>>> Blind
>>>>>>>
>>>>>>> Can you hit Control to silence JAWS?
>>>>>>>
>>>>>>> Ah, the advantages of an external synth!
>>>>>>>
>>>>>>> Mike
>>>>>>>
>>>>>>> ----- Original Message -----
>>>>>>> From: "Tom Ladis" <tom at tomladis.com>
>>>>>>> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
>>>>>>> Sent: Thursday, August 05, 2010 8:09 AM
>>>>>>> Subject: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind
>>>>>>>
>>>>>>>
>>>>>>>> Hello All,
>>>>>>>>
>>>>>>>> I received an invitation to connect to colleagues from the past
>>>>>>>> through
>>>>>>>> www.LinkedIn.com.  I have used LinkedIn in the past and been able 
>>>>>>>> to
>>>>>>>> get
>>>>>>>> around with only a few problems.  It appears that they have added
>>>>>>>> real-time verification to the login process on top of the normal
>>>>>>>> username
>>>>>>>> and password.  They do offer the ability to have the image that 
>>>>>>>> they
>>>>>>>> present for real[-time verification, but the text is spoken at the
>>>>>>>> same
>>>>>>>> time that JAWS announces the popup window.  This seems to me to be 
>>>>>>>> a
>>>>>>>> barrier and was not there the last time that I logged in to my
>>>>>>>> account.
>>>>>>>>
>>>>>>>> Does anyone else on here use LinkedIn?
>>>>>>>>
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> Tom
>>>>>>>>
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> blindlaw mailing list
>>>>>>>> blindlaw at nfbnet.org
>>>>>>>> http://www.nfbnet.org/mailman/listinfo/blindlaw_nfbnet.org
>>>>>>>> To unsubscribe, change your list options or get your account info
>>>>>>>> for
>>>>>>>> blindlaw:
>>>>>>>>
>>>>>>>
>>>>> http://www.nfbnet.org/mailman/options/blindlaw_nfbnet.org/k7uij%40panix.com
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
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>>>>>>> com
>>>>>>>
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>>>>>>>
>>>>>>> _______________________________________________
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>>>>>>> bal.net
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
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>>>>>>> ail.com
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> blindlaw mailing list
>>>>>>> blindlaw at nfbnet.org
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>>>>> http://www.nfbnet.org/mailman/options/blindlaw_nfbnet.org/tom%40tomladis.com
>>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> blindlaw mailing list
>>>>>> blindlaw at nfbnet.org
>>>>>> http://www.nfbnet.org/mailman/listinfo/blindlaw_nfbnet.org
>>>>>> To unsubscribe, change your list options or get your account info for
>>>>>> blindlaw:
>>>>>>
>>>>> http://www.nfbnet.org/mailman/options/blindlaw_nfbnet.org/ckrugman%40sbcglob
>>>>> al.net
>>>>>
>>>>>
>>>>> _______________________________________________
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>>>>> bal.net
>>>>>
>>>>>
>>>>> _______________________________________________
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>>>>> To unsubscribe, change your list options or get your account info for
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>>>>> com
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>>>>>
>>>>> _______________________________________________
>>>>> blindlaw mailing list
>>>>> blindlaw at nfbnet.org
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>>>>> To unsubscribe, change your list options or get your account info for
>>>>> blindlaw:
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>>>>
>>>>
>>>> _______________________________________________
>>>> blindlaw mailing list
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>>>> blindlaw:
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>>>>
>>>
>>>
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>>
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