[blindlaw] SSA Will Provide Accessible Media Of Your choice, not Email

[Fred Wright Lopez]

I received from the Social Security Administration the notification described in Chela Robles email (via David Andrews).  The SSA notice provided the options described in Ms Roble's email.  Unfortunately, there was NO LARGE PRINT OPTION OFFERED.    Although legally blind, I and I would suggest many others prefer to receive large print SSA Notices.   I called teh SSSA number provided int heir correspondence and the SSA Representative acknowledged the lack of this option, advised that their office had received other calls also pointing out this oversight.  The SSA Representative after checking with her supervisor stated she could go into the system and make a special entry indicating my desire for large print SSA notices.   Perhaps others on this list with more knowledge of the ACB vs SSA litigation can shed some light on this issue.

Fred Wright Lopez

On Jan 7, 2010, at 3:17 AM, Chela Robles (by way of David Andrews <dandrews at visi.com>) wrote:

> Due to a settlement with the American Council of the Blind, the Social Security Administration now offers new ways to receive communications from them. Options include Braille, Microsoft Word on a CD-ROM, or regular print with a follow-up phone call to read the information. The braille and CD options start on April 15. Email is not an included option, but you can call a phone number to request a format not listed.
> Please visit this link for more information on how to change from printed mail to another method.
> <http://www.socialsecurity.gov/notices/>http://www.socialsecurity.gov/notices/
> 
> There is a link toward the bottom of the page called Request For Special Notice Option and as of now it is not available, so when I clicked the link, it said:
> 
> We are sorry for the inconvenience, but we cannot process your request at this time.
> 
> This service is available during the following hours (Eastern Time):
> 
> Monday through Friday: 3:00 AM - 2:00 AM
> Saturday: 5:00 AM - 11:00 PM
> Sunday: 7:00 AM - 11: PM
> Holidays: 3:00 AM - 2:00 AM
> 
> If you need immediate assistance,
> 
> you may call us Monday through Friday: 7:00 AM - 7:00 PM at:
> 1-800-772-1213
> 
> If you are deaf or hard-of-hearing, call our toll-free TTY number:
> 1-800-325-0778
> If you need to visit your local Social Security office you can get directions and a map to your local Social Security office by visiting link on the page I directed you to, labeled Field Office Locator.
> ----------------
> "If you go without playing the trumpet for one day, no one knows, two days, only you know, and more than three days without practicing, girl you better look out, because everyone will know!"
> ----------------
> Chela Robles
> E-Mail: <mailto:cdrobles693 at gmail.com>cdrobles693 at gmail.com
> MSNWindowsLive Messenger: <mailto:cdrobles693 at hotmail.com>cdrobles693 at hotmail.com
> Skype: jazzytrumpet
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