[blindlaw] Cellular Voice Software

[Cathryn Bonnette]

All:

I am informed today that my initial negotiations with Verizon Wireless were
successful to the extent that I obtained management approval for the HTC
Ozone model without the data plan. My goal is to eliminate the $30/month
added charge to Verizon Wireless customers who need adaptive voice software
to access normal features on their cell phones. Currently,   the Ozone is
the only model of a cell phone available from Verizon that uses "Talks"
software.  Since the Ozone is actually a PDA with Internet, E-mail and other
data features, there is an additional charge each month for the service.
This Denys access to cell phone features including contacts and menus
available to normally sighted customers at no extra charge.  This means that
blind/visually impaired customers will have an option for equal access
without added charges. The next step is to complete an order for the Ozone
cell phone including the option of eliminating all data features.  As I
write, this attempt is in process. It is complicated by the limits of
current Verizon software that does not permit data features to be "turned
off" on the Ozone PDA. I have a voice mail from a Verizon Wireless
representative confirming management approval, and another representative
attempting to complete an order with the Ozone by arranging for an over
ride. If all else fails, I will demand early termination of my Verizon
Wireless contract and buy an I phone which I am now informed is completely
accessible with voice access for all features and is also reasonably priced
- a definite selling point!  

OK. I will send an update as soon as I have one.  Wish me well,  and stay
tuned!  

 

Cathryn (& Abby)