[blindlaw] jaws problem reading word templates

[David Andrews]

It isn't clear from your message is the problems navigating are in 
the area where you fill in information, or where you enter other text 
into the template.  It could be that the different things are fields, 
where you type in text and tab to the next field.  in this case you 
may not be able to arrow around.  Did it behave differently in the 
past?  Also, if it is a large area where you enter text, JAWS may 
think it is some other kind of control.  You should call freedom 
scientific and get them to help you.

Dave

At 04:23 PM 4/18/2012, you wrote:
>hi all,
>I'd be really grateful for any help you can give me with a problem I
>am having with templates we use at work.
>In the firm I work for, they use a document management system,
>worksite. The templates letter, memo etc. Are integrated into this.
>However they have been created inhouse.
>the process you follow to make a new document is this.
>You open a new document. You must immediately save it to work site,
>before doing anything within the file.
>To save it you enter a  file name, a description of the document the
>name of the author etc. You save it to the appropriate work space.
>You then fill in the fields for say address, salutation etc.
>you then, and only then get a new document with info like address
>already set out.
>
>S here is my problem.
>
>If I read the whole document using insert and up or down, it will read.
>What it will not do  is read with the up or down key strokes. Nor with
>right and left.
>The problem is that I cannot navigate within the text I am writing to
>edit or modify it.