[blindlaw] file site and jaws 13?

Thu Mar 21 00:40:16 UTC 2013

Hello:

I was told by FS that the matter was more likely to receive attention if other people reported issues; therefore, while I understand (and share) your reluctance to spend a great deal of time dealing with tech-support, I have to point out that problems are less likely to be addressed if FS thinks I am the only person anywhere using this software.

Here are a few ideas:

When reading emails, try pressing control-space to de-select the email. This causes JAWS to read additional information (on my system, anyway). When you are ready to press enter on the email, press control-space again.

Re: the send dialogue: have you tried navigating with the JAWS cursor or using insert-B to read the dialogue box? I find I can generally figure out what the issue is, though I admit it is not often pretty.

Good luck,

Angie

-----Original Message-----
From: blindlaw [mailto:blindlaw-bounces at nfbnet.org] On Behalf Of Gerard Sadlier
Sent: Wednesday, March 20, 2013 8:31 PM
To: Blind Law Mailing List
Subject: Re: [blindlaw] file site and jaws 13?

hi,
I am happy to indicate that I am having some problems and that I do not think  jaws 13 works well with file site.
May I ask however if you have found that freedom scientific have any solutions to offer?
I simply do not have time to enter into a lengthy correspondence with that firm, unless there will be some tangible result.
I do not use braill, on my pc, in an office environment.
I note randys points.
I can navigate the document folders in file site no problem.
One significant difficulty I have is that jaws does not read out the subject line of emails, when browsing through a list. It reads out worksite, followed by the subject, which is often abbreviated.
This costs me considerable time.
I share randys frustration at the search box.
After considerable time, I have figured out the various boxes and what each does but I  agree that labelling might be helpful.

One particular annoyance is that jaws does not read the actual send dialogue in send and file.
So you are sending an email. You click send. If worksite has some problem, as where an attachment includes track changes, you will not know using jaws.
You are presented with a yes or no dialogue and the question cannot be read.

I am having another problem where when I  send an email containing attachments outside the firm, my machine sometimes hangs, usually if it has been on for some time or has several windows open.
I don't know if jaws really causes this problem though it obviously contributes by using system resources.
Any comments or solutions gratefully received.
G

On 3/20/13, Angela Matney <amatney at hf-law.com> wrote:
> I have used these together and am now using JAWS 14, which does not 
> work as well as 13 did, particularly with regard to braille content.
> Freedom Scientific has asked me if I am aware of others experiencing issues.
> I would ask that you contact their technical support staff to let them 
> know you are also experiencing issues.
>
> Having said that, I'm happy to discuss strategies for dealing with 
> certain aspects of WorkSite, if you think that would be helpful.
>
> Thank you,
>
> Angie
>
>
>
>
>
>
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> -----Original Message-----
> From: blindlaw [mailto:blindlaw-bounces at nfbnet.org] On Behalf Of 
> Gerard Sadlier
> Sent: Wednesday, March 20, 2013 7:24 PM
> To: blindlaw; soviluk
> Subject: [blindlaw] file site and jaws 13?
>
> hi, is anyone else using these in combination?
> I do not find jaws particularly good, when it comes to work site.
> Ger
>
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