[blindlaw] Question on Office Tools

[Blaine Deutscher]

Has any offices considered using SKYPE VS VOIP?  I know with the latest 
version of JAWS it's quite easy to navigate and read the instent messages. 
The IPhone also has a decent interface for SKYPE too so if you needed to use 
your computer you could ansewr the calls on SKYPE on your IPhone.  I'm not 
sure if the SKYPE out feature allows you to forward numbers to a regular 
office phone like Google voice does.
Blaine
----- Original Message ----- 
From: "Susan Kelly" <Susan.Kelly at pima.gov>
To: "'Blind Law Mailing List'" <blindlaw at nfbnet.org>
Sent: Monday, November 25, 2013 10:50 AM
Subject: Re: [blindlaw] Question on Office Tools


Our office (and most of the county government) recently converted to VOiP. 
I can't stand it - JAWS only partially reads the virtual voicemail, and is 
triggered to read whatever happens to be on the screen every time the phone 
rings - unfortunately, it does not read caller ID, which is what one would 
logically assume it would be doing.  It does not read the commands on-screen 
for putting the phone on "do not disturb" and call "call forwarding", 
either, so I have to ask a co-worker to do that for me - something that was 
very easy to accomplish by myself with our prior, analog phone system.  The 
VOiP also does not read any of the instant messages that can be sent using 
the service.  That last problem is relatively easy to avoid in our immediate 
office, as I have asked my co-workers to simply e-mail me or get up and walk 
the couple of offices down to my office if I am needed.  But, at least in 
our set-up, VOiP has been awful.  And, since it is a county-wide service, 
completely unavoidable.

-----Original Message-----
From: blindlaw [mailto:blindlaw-bounces at nfbnet.org] On Behalf Of Norman, 
Gary C. (CMS/OSORA)
Sent: Friday, November 22, 2013 10:40 AM
To: Blind Law Mailing List (blindlaw at nfbnet.org); Theresa Stern 
(tstern at guidedogs.com); Melissa Hudson (melissa.v.hudson at gmail.com); Robert 
Dinerstein (rdiners at wcl.american.edu); speilaw at inebraska.com
Cc: E. Anne Benaroya (eabenaroya at gmail.com); srstarburst at aol.com; Rogers, 
Gene (FDA/OC); Alexis Mitchell (alexisrizz at gmail.com); 
'chucknorman at live.com'; Joshua Friedman (jterpslaw at gmail.com)
Subject: [blindlaw] Question on Office Tools

Greetings:

This is to inquire, for purposes of my firm, the accessibility of the tools 
indicated below, and if they are "accessible" how much of a pain I will find 
JAWS to be with the same. With JAWS, it is fair to presume it will take 
large amounts of time to learn them, if not have to script them. Thanks.


Sincerely,
Gary C. Norman, Esq.


Addendum
General Ideas
There are a number of tools I use in my contract and at my work place that 
might align with your needs. (Again, a consultant with holistic look at your 
needs could better access if these options would be a good fit.)

list of 5 items
* Internal Collaboration: Businesses need a way of connecting and 
communicating internally. My department and contracts use Google Tools to 
manage projects, communicate, and store information. We currently use the 
free versions, which meet our needs.
* Calling: I use google voice to manage my incoming calls through the 
internet. It sounds like what you are looking for requires more than one 
phone line for one person. I would recommend looking into Voice Over IP 
(VoIP) services which allow you to route calls to different phones, use 
virtual voice mail, and manage lines through physical phones or over the 
internet. PC Magazine has a good guide for small businesses  on VoIP.
* Calendar: Google Calendar is wonderful for my business needs. It works 
with so many other tools and can be connected. It can also be shared with 
multiple people to plan times (e.g. setting up meetings with team members or 
keeping a common calendar). Google has a nice overview of the calendar tools 
and feature.
If you are looking for something like a scheduling or event management tool 
for clients, you may need to look into a separate paid service with more 
features (such as Eventbrite, Schedule Once, and a host of other tools).
_______________________________________________
blindlaw mailing list
blindlaw at nfbnet.org
http://nfbnet.org/mailman/listinfo/blindlaw_nfbnet.org
To unsubscribe, change your list options or get your account info for 
blindlaw:
http://nfbnet.org/mailman/options/blindlaw_nfbnet.org/susan.kelly%40pima.gov

_______________________________________________
blindlaw mailing list
blindlaw at nfbnet.org
http://nfbnet.org/mailman/listinfo/blindlaw_nfbnet.org
To unsubscribe, change your list options or get your account info for 
blindlaw:
http://nfbnet.org/mailman/options/blindlaw_nfbnet.org/b.deutscher%40telus.net