[blindlaw] Yet Another Service Dog Issue

[Aaron Cannon]

NAGDU (The National Association of Guide Dog Users), an NFB affiliate
has been very active in dealing with these issues.  When folks
encounter issues such as these, they might consider reaching out to
NAGDU.  The best way to do so is either through the NAGDU information
and advocacy hotline, at 1-888-NAGDU-411 (1-888-624-3841).  Or, you
can contact us via the IOS app (just search the app store for
"nagdu").  Or you can just email the president at president at nagdu.org.

The president is not an attorney, but does have a great deal of
experience with all sorts of access issues, including situations which
are exactly like the one described here.

Best of luck.

Aaron

 On 12/8/14, Charles Krugman via blindlaw <blindlaw at nfbnet.org> wrote:
> Why aren't the NFB state affiliates becoming involved in addressing and
> attempting to resolve these issues? As we are NFB members and support the
> organization that would seem to be a logical progression here.
> Chuck
>
> -----Original Message-----
> From: Stewart, Christopher K via blindlaw
> Sent: Monday, December 8, 2014 9:28 AM
> To: blindlaw
> Subject: [blindlaw] Yet Another Service Dog Issue
>
> Hi List,
>
> I'm a second-year law student, and I work part time as a clerk in a
> downtown firm here in Lexington. Because of the public transportation
> system, in order to make a quick, smooth trip from school to work and
> back, I use taxi cabs.
>
> After my first few trips, they put in the notes on my call that I have
> a guide dog. Afterwards, I started getting the auto-generated messages
> that cabs were in route, then 15 minutes later another cab would be in
> route, then pretty soon I'm an hour late to work. A company employee
> told me specifically that these repeated calls were due to people's
> unwillingness to accommodate my dog. Once, a driver showed up, saw my
> dog, and left. I called his cell, and he said "I no will take dog."
>
> So, I have company employees, on record, telling me that their drivers
> are refusing to take passengers with guide dogs.
>
> I am in Kentucky, and as a law student, I'm obviously busy. However,
> I'd love to pursue this. One of the employees even said that it was
> terrible of the drivers, and she would do anything to help change it
> if she could. Moreover, the general manager wants to work the
> situation out. But, the real problem are the owners and the cab
> drivers.
>
> Sorry to go on, but if anyone knows a disability rights attorney in
> Lexington, or Louisville, Kentucky, I'd appreciate a reference.
>
> Best,
> Chris
>
>
> --
> Chris K. Stewart
> University of Kentucky College of Law, J.D. Candidate, 2016
> Staff Editor, Kentucky Law Journal
> Co-President, American Constitution Society
> California Institute of the Arts, B.F.A. 2010
> Ph:
> (502)457-1757
>
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