[blindlaw] Complaining to Freedom Scientific About the Sporadic Functioning of the Virtual Viewer For Viewing Track Changes In Word

[Amar Jain]

Hi Rahul,

Glad that you reported too.

I did few months back, and they wrote back saying upgrading to Office365 might help! And you know that these things are organization driven. Let me speak to Cory.

Regards,
Amar Jain

Sent from my iPhone

> On 01-Aug-2018, at 4:40 PM, Rahul Bajaj via BlindLaw <blindlaw at nfbnet.org> wrote:
> 
> Hi Everyone,
> 
> I have reached out to Freedom Scientific, requesting them to fix the
> functioning of virtual viewer in Word. As I am sure you are aware,
> JAWS often says 'no track changes' when one presses windows+; and
> selects 'revisions', even when there are revisions in a document.
> 
> This is the quickest and simplest way to view revisions and can help
> blind lawyers use this feature pretty much as seamlessly as their
> sighted counterparts. However, owing to this glitch, one has to access
> revisions by adopting far more time-consuming approaches.
> 
> I have reported this to FS, and two of their people are investigating
> it. I would urge members of this group to report this problem on the
> following email IDs: Bryan Carver <BCarver at vfogroup.com, Cory Jackson
> <CJackson at vfogroup.com> and Grant Patterson <GPatterson at vfogroup.com>.
> 
> I recall that at least 4 people had attested to this problem when I
> had brought it up a few months ago - Angie, Laura, Sy and Amar. If we
> reach out to FS in large numbers, we may be able to get them to
> prioritize this and fix the issue. Thank you.
> 
> Best,
> Rahul
> 
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