[blindlaw] Complaining to Freedom Scientific About the Sporadic Functioning of the Virtual Viewer For Viewing Track Changes In Word

[Laura Wolk]

Oh Neat. So now, best case scenario, we'll still have two
semi-accessible versions of the most commonly used word processing
program at our disposal if we shell out $1,000. We are so lucky.

On 8/1/18, Rahul Bajaj <rahul.bajaj1038 at gmail.com> wrote:
> Thanks, Amar and Laura.
> They've told me that they'll investigate the use of the virtual viewer
> in Office 16 and Office 365 and cannot do anything about Office 10
> which I also use a fair bit.
>
> The solution has to be found in MS Office itself; using  Office 365
> just for this is not feasible.
>
> Best,
> Rahul
>
> On 01/08/2018, Laura Wolk via BlindLaw <blindlaw at nfbnet.org> wrote:
>> Thank you, Rahul. I had also reported last fall, and they promised to
>> quote expedite quote the problem, and that it would make its way into
>> the next upgrade. It didn't, of course. With this prompting, I will
>> re-send in my concerns as well. In particular, footnoted trackchanges
>> never show up, not just sporadically, and if there are more than a
>> hundred changes in the document, no revisions are displayed. I will
>> make sure they know this.
>>
>> Laura
>>
>> On 8/1/18, Amar Jain via BlindLaw <blindlaw at nfbnet.org> wrote:
>>> Hi Rahul,
>>>
>>> Glad that you reported too.
>>>
>>> I did few months back, and they wrote back saying upgrading to Office365
>>> might help! And you know that these things are organization driven. Let
>>> me
>>> speak to Cory.
>>>
>>> Regards,
>>> Amar Jain
>>>
>>> Sent from my iPhone
>>>
>>>> On 01-Aug-2018, at 4:40 PM, Rahul Bajaj via BlindLaw
>>>> <blindlaw at nfbnet.org>
>>>> wrote:
>>>>
>>>> Hi Everyone,
>>>>
>>>> I have reached out to Freedom Scientific, requesting them to fix the
>>>> functioning of virtual viewer in Word. As I am sure you are aware,
>>>> JAWS often says 'no track changes' when one presses windows+; and
>>>> selects 'revisions', even when there are revisions in a document.
>>>>
>>>> This is the quickest and simplest way to view revisions and can help
>>>> blind lawyers use this feature pretty much as seamlessly as their
>>>> sighted counterparts. However, owing to this glitch, one has to access
>>>> revisions by adopting far more time-consuming approaches.
>>>>
>>>> I have reported this to FS, and two of their people are investigating
>>>> it. I would urge members of this group to report this problem on the
>>>> following email IDs: Bryan Carver <BCarver at vfogroup.com, Cory Jackson
>>>> <CJackson at vfogroup.com> and Grant Patterson <GPatterson at vfogroup.com>.
>>>>
>>>> I recall that at least 4 people had attested to this problem when I
>>>> had brought it up a few months ago - Angie, Laura, Sy and Amar. If we
>>>> reach out to FS in large numbers, we may be able to get them to
>>>> prioritize this and fix the issue. Thank you.
>>>>
>>>> Best,
>>>> Rahul
>>>>
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>>>
>>>
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>>
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>