[blindLaw] Word crash only with Jaws in large documents

[Farber, Randy]

Hello Amar - I have found that JAWS can take a couple of minutes to get settled in large documents.  For example I was working on a 250 page document last night it took several minutes at one point for JAWS to start responding again.  If waiting for a few minutes doesn't work, can you save the document as an RTF or a Word 97 document and retain the formatting that you need?

Randy

-----Original Message-----
From: BlindLaw <blindlaw-bounces at nfbnet.org> On Behalf Of Amar Jain via BlindLaw
Sent: Wednesday, August 28, 2019 11:03 PM
To: blindlaw at nfbnet.org
Cc: Amar Jain <amarjain at amarjain.com>
Subject: [blindLaw] Word crash only with Jaws in large documents

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Hi all,

Using MS Office 2016 in Windows Server 2016 with Citrix Xen app. While converting documents through Fine Reader which needs to retain headers and footers of the VDR, the resulting word document goes in not responding state as soon as we navigate to next page. As indicated, it only happens while Jaws is running and not with Narrator / NVDA.

I have also tried to save this into pdf / html from Word file, but word is just creating another docx file. If anyone has been through this and can share a workable solution, then it would be of great help.

Thank you.

Regards,
Amar Jain

Sent from my iPhone

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