[blindLaw] Issues encountered while using JAWS 2019 with Word 16

Rahul Bajaj rahul.bajaj1038 at gmail.com
Sun Dec 22 01:09:17 UTC 2019


Thanks, Laura. I will upgrade to the latest version of word and jaws and see if these two problems persist.


Rahul

Sent from my iPhone

> On Dec 21, 2019, at 11:49 PM, Laura Wolk <laura.wolk at gmail.com> wrote:
> 
> Rahul,
> 
> I described at length some time ago issues I was having regarding your first problem, my reaching out to Microsoft, and how they fixed it in the 2020 version. So I suspect that upgrading would help. I haven't had issues with revisions being underreported since the huge overhaul in July--I'm not sure which version that was. I suggest sending a document to the disability address at Microsoft, but I almost guarantee you that they will first tell you to upgrade to the latest version of Jaws. 
> 
> Sent from my iPhone
> 
>> On Dec 21, 2019, at 6:44 PM, Rahul Bajaj via BlindLaw <blindlaw at nfbnet.org> wrote:
>> 
>> Hi,
>> 
>> I use Word 16 and JAWS version 2019.1906.10. Am facing the following issues:
>> A. JAWS often freezes when I have to deal with large documents with many revisions and footnotes which is to say any document ever. I have to turn it off and on or sometimes restart the computer itself.
>> B. It does not display all revisions in the virtual viewer. One document I have, I know for a fact, had more revisions than were displayed in the virtual viewer.
>> 
>> 
>> Any thoughts? Will changing product versions help?
>> 
>> Best,
>> Rahul 
>> 
>> Sent from my iPhone
>> _______________________________________________
>> BlindLaw mailing list
>> BlindLaw at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/blindlaw_nfbnet.org
>> To unsubscribe, change your list options or get your account info for BlindLaw:
>> http://nfbnet.org/mailman/options/blindlaw_nfbnet.org/laura.wolk%40gmail.com




More information about the BlindLaw mailing list