[blindLaw] Adobe and jaws

Laura Wolk laura.wolk at gmail.com
Wed Jul 24 11:15:01 UTC 2019


Rahul,

My recollection is that you weren't using the latest version of Jaws. Is that not correct?
I am autotagging and recognizing the documents within Adobe myself, so I don't think that's the problem.

Laura


Sent from my iPhone

> On Jul 24, 2019, at 7:07 AM, Rahul Bajaj <rahul.bajaj1038 at gmail.com> wrote:
> 
> Laura,
> 
> 
> You might recall that I had complained about this when our track changes conversation was underway. This has become a huge problem. I have corresponded with the head of adobe accessibility, one Robert something. He attributes this to pdfs being improperly tagged, but that does not explain why this problem is suddenly surfacing now. Vispero says that adobe is responsible for this.
> 
> One workaround is to go to open with and select word and the doc will open as a word document. For many docs, however, jaws thinks they have no content when this is done. So then you have to view them as html documents as email attachments.
> 
> Sent from my iPhone
> 
>> On Jul 24, 2019, at 3:33 PM, Laura Wolk via BlindLaw <blindlaw at nfbnet.org> wrote:
>> 
>> All,
>> 
>> I am using Adobe far more frequently than I have in the passed, and
>> either I am doing something wrong, or Jaws is far less stable with
>> Adobe than it used to be.  Does anyone else have the issue, using the
>> latest version of Jaws, of Jaws randomly losing its focus and flipping
>> to other parts of the document?  This has been frequently happening to
>> me, both when using the arrows/page up/down to navigate and with using
>> say all.  Again, I'm only interested in experiences with the latest
>> version of Jaws.  But if you are having this experience, please let me
>> know at your earliest convenience and I will try getting it addressed.
>> 
>> Thanks,
>> 
>> Laura
>> 
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