[blindLaw] Adobe and jaws

Laura Wolk laura.wolk at gmail.com
Wed Jul 24 13:57:37 UTC 2019


I'll try but that might not be possible given my employer.

On 7/24/19, Rahul Bajaj <rahul.bajaj1038 at gmail.com> wrote:
> If possible, I’d be grateful if you could keep me in the loop in any
> advocacy effort that you might initiate to get this issue rectified. It was
> a significant impediment for me last academic year, and I would like to help
> in getting it addressed.
>
> Sent from my iPhone
>
>> On Jul 24, 2019, at 6:05 PM, Laura Wolk <laura.wolk at gmail.com> wrote:
>>
>> Perfect. Thanks, Rahul!
>>
>> Sent from my iPhone
>>
>>> On Jul 24, 2019, at 7:56 AM, Rahul Bajaj <rahul.bajaj1038 at gmail.com>
>>> wrote:
>>>
>>> I may have been using 2018 at the time. But I have confirmed that the
>>> problem does not go away with updating jaws.
>>>
>>>
>>> R
>>>
>>> Sent from my iPhone
>>>
>>>> On Jul 24, 2019, at 4:45 PM, Laura Wolk <laura.wolk at gmail.com> wrote:
>>>>
>>>> Rahul,
>>>>
>>>> My recollection is that you weren't using the latest version of Jaws. Is
>>>> that not correct?
>>>> I am autotagging and recognizing the documents within Adobe myself, so I
>>>> don't think that's the problem.
>>>>
>>>> Laura
>>>>
>>>>
>>>> Sent from my iPhone
>>>>
>>>>> On Jul 24, 2019, at 7:07 AM, Rahul Bajaj <rahul.bajaj1038 at gmail.com>
>>>>> wrote:
>>>>>
>>>>> Laura,
>>>>>
>>>>>
>>>>> You might recall that I had complained about this when our track
>>>>> changes conversation was underway. This has become a huge problem. I
>>>>> have corresponded with the head of adobe accessibility, one Robert
>>>>> something. He attributes this to pdfs being improperly tagged, but that
>>>>> does not explain why this problem is suddenly surfacing now. Vispero
>>>>> says that adobe is responsible for this.
>>>>>
>>>>> One workaround is to go to open with and select word and the doc will
>>>>> open as a word document. For many docs, however, jaws thinks they have
>>>>> no content when this is done. So then you have to view them as html
>>>>> documents as email attachments.
>>>>>
>>>>> Sent from my iPhone
>>>>>
>>>>>> On Jul 24, 2019, at 3:33 PM, Laura Wolk via BlindLaw
>>>>>> <blindlaw at nfbnet.org> wrote:
>>>>>>
>>>>>> All,
>>>>>>
>>>>>> I am using Adobe far more frequently than I have in the passed, and
>>>>>> either I am doing something wrong, or Jaws is far less stable with
>>>>>> Adobe than it used to be.  Does anyone else have the issue, using the
>>>>>> latest version of Jaws, of Jaws randomly losing its focus and
>>>>>> flipping
>>>>>> to other parts of the document?  This has been frequently happening
>>>>>> to
>>>>>> me, both when using the arrows/page up/down to navigate and with
>>>>>> using
>>>>>> say all.  Again, I'm only interested in experiences with the latest
>>>>>> version of Jaws.  But if you are having this experience, please let
>>>>>> me
>>>>>> know at your earliest convenience and I will try getting it
>>>>>> addressed.
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Laura
>>>>>>
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>




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