[blindLaw] Adobe and jaws

Laura Wolk laura.wolk at gmail.com
Wed Jul 24 14:56:43 UTC 2019


CAN you be more specific about the problems you had with Adobe? I haven't had problems so far.

Sent from my iPhone

> On Jul 24, 2019, at 10:28 AM, Kelby Carlson via BlindLaw <blindlaw at nfbnet.org> wrote:
> 
> Laura,
> 
> Are you using Adobe Acrobat to do OCR on image-based PDFs? I attempted
> this at my last place of employment with pretty unimpressive results,
> so I typically use FineReader to get the job done, with mixed success
> depending on the nature of the document.
> 
> I occasionally encounter a similar problem with NVDA, which I have
> come to prefer over JAWS, but usually only when using CTRL+Page Down.
> 
> 
> 
>> On 7/24/19, Laura Wolk via BlindLaw <blindlaw at nfbnet.org> wrote:
>> I'll try but that might not be possible given my employer.
>> 
>>> On 7/24/19, Rahul Bajaj <rahul.bajaj1038 at gmail.com> wrote:
>>> If possible, I’d be grateful if you could keep me in the loop in any
>>> advocacy effort that you might initiate to get this issue rectified. It
>>> was
>>> a significant impediment for me last academic year, and I would like to
>>> help
>>> in getting it addressed.
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Jul 24, 2019, at 6:05 PM, Laura Wolk <laura.wolk at gmail.com> wrote:
>>>> 
>>>> Perfect. Thanks, Rahul!
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Jul 24, 2019, at 7:56 AM, Rahul Bajaj <rahul.bajaj1038 at gmail.com>
>>>>> wrote:
>>>>> 
>>>>> I may have been using 2018 at the time. But I have confirmed that the
>>>>> problem does not go away with updating jaws.
>>>>> 
>>>>> 
>>>>> R
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
>>>>>> On Jul 24, 2019, at 4:45 PM, Laura Wolk <laura.wolk at gmail.com> wrote:
>>>>>> 
>>>>>> Rahul,
>>>>>> 
>>>>>> My recollection is that you weren't using the latest version of Jaws.
>>>>>> Is
>>>>>> that not correct?
>>>>>> I am autotagging and recognizing the documents within Adobe myself, so
>>>>>> I
>>>>>> don't think that's the problem.
>>>>>> 
>>>>>> Laura
>>>>>> 
>>>>>> 
>>>>>> Sent from my iPhone
>>>>>> 
>>>>>>> On Jul 24, 2019, at 7:07 AM, Rahul Bajaj <rahul.bajaj1038 at gmail.com>
>>>>>>> wrote:
>>>>>>> 
>>>>>>> Laura,
>>>>>>> 
>>>>>>> 
>>>>>>> You might recall that I had complained about this when our track
>>>>>>> changes conversation was underway. This has become a huge problem. I
>>>>>>> have corresponded with the head of adobe accessibility, one Robert
>>>>>>> something. He attributes this to pdfs being improperly tagged, but
>>>>>>> that
>>>>>>> does not explain why this problem is suddenly surfacing now. Vispero
>>>>>>> says that adobe is responsible for this.
>>>>>>> 
>>>>>>> One workaround is to go to open with and select word and the doc will
>>>>>>> open as a word document. For many docs, however, jaws thinks they have
>>>>>>> no content when this is done. So then you have to view them as html
>>>>>>> documents as email attachments.
>>>>>>> 
>>>>>>> Sent from my iPhone
>>>>>>> 
>>>>>>>> On Jul 24, 2019, at 3:33 PM, Laura Wolk via BlindLaw
>>>>>>>> <blindlaw at nfbnet.org> wrote:
>>>>>>>> 
>>>>>>>> All,
>>>>>>>> 
>>>>>>>> I am using Adobe far more frequently than I have in the passed, and
>>>>>>>> either I am doing something wrong, or Jaws is far less stable with
>>>>>>>> Adobe than it used to be.  Does anyone else have the issue, using the
>>>>>>>> latest version of Jaws, of Jaws randomly losing its focus and
>>>>>>>> flipping
>>>>>>>> to other parts of the document?  This has been frequently happening
>>>>>>>> to
>>>>>>>> me, both when using the arrows/page up/down to navigate and with
>>>>>>>> using
>>>>>>>> say all.  Again, I'm only interested in experiences with the latest
>>>>>>>> version of Jaws.  But if you are having this experience, please let
>>>>>>>> me
>>>>>>>> know at your earliest convenience and I will try getting it
>>>>>>>> addressed.
>>>>>>>> 
>>>>>>>> Thanks,
>>>>>>>> 
>>>>>>>> Laura
>>>>>>>> 
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>>> 
>> 
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> 
> 
> -- 
> Kelby Carlson
> 
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