[blindlaw] Southwest Airlines Website no longer accessible

[Nijat Worley]

Greetings all,

I have noticed that in the last six months or so, the SouthWest
Airlines website has become unusable with a screen-reader. The last
two times I have purchased tickets from SouthWest, I have had to call
and purchase my tickets over the phone. For some reason, we are able
to select the tickets and add them to the cart, but then it’s
impossible  to find the cart with your tickets in it, so that you can
check out and purchase the tickets.

	This is a recent phenomenon. The website used to be mostly
accessible, and I used to be able to purchase tickets online without
having to call the customer service line.

	Is anyone aware of any complaints about the website inaccessibility
to SouthWest in the recent months?


-- 
Nijat Worley
J.D.

Twitter: @nijatworley