[blindLaw] WestLaw's unhelpful response.

Wed Aug 12 13:50:54 UTC 2020

Hi Seif,

On copying language with reference, this does not work with JAWS. I understand that someone on this list found a way by using JAWS' multiple cursors, but the method remains cumbersome and likely unintuitive. I know a number of us have repeatedly asked Westlaw to fix this aspect of the platform. It would be such a great feature to have work with screen readers. I am not sure what is the roadblock, whether a technological shortcoming or bandwidth of the Westlaw developers. Ideally, JAWS coders and Westlaw developers would work on this aspect together to find a solution. I do use the “copy citation” button located on any page of a legal reference to do exactly that, and I find that this does save me some time.

On the lack of an accessibility guide, that may be correct, though understandably annoying. I am not aware of a JAWS guide to Westlaw. I learned how to use Westlaw like my sighted peers. After an initial training, I played around on the platform. For things I could not quite figure out, I contacted the reference attorneys, including the ones who are knowledgeable about the operation of JAWS. Aside for the litigation analytics tool, which is something I have never had to use, Westlaw is pretty accessible.

Regards,
Nikki

-----Original Message-----
From: BlindLaw <blindlaw-bounces at nfbnet.org> On Behalf Of Seif-Eldeen Saqallah via BlindLaw
Sent: Wednesday, August 12, 2020 9:29 AM
To: blindlaw at nfbnet.org
Cc: Seif-Eldeen Saqallah <seifs at umich.edu>
Subject: [blindLaw] WestLaw's unhelpful response.

[EXTERNAL]

Hello all,

Below is an unhelpful  response I received from Westlaw stating that one cannot copy both the quote and citation--including the pin--at the same time. It also states that there is no guide on how to use it with an accessible svreenreader.

I have heard otherwise, that options for these exist.

Any ideas?

Sincerely,

Seif

---------- Forwarded message ----------

From: "Rust-Small, Stephanie (Legal)" <stephanie.rust-small at thomsonreuters.com<mailto:stephanie.rust-small at thomsonreuters.com>>

Date: Wed, 12 Aug 2020 12:07:32 +0000

Subject: RE: Does the Update TO WestLaw Enable Blind JAWS Users to copy a case quote and citation?

To: Seif-Eldeen Saqallah <seifs at umich.edu<mailto:seifs at umich.edu>>

Dear Seif,

There is not an option to for JAWS to Copy with Reference - copy the language and then get the citation with the pin cite unfortunately.

The Copy Cite option is what is available with JAWS - I will pass along as feedback the request for Copy with Reference with JAWS.  We do not have a accessibility guide for JAWS and Westlaw unfortunately - If you have questions for navigating or would like to set up a training please reach out to myself or Jennifer Ibanez.

Kind Regards,

Stephanie

· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · Stephanie Rust-Small Reference Attorney

Thomson Reuters

the answer company

Phone: 1-800-328-4880

stephanie.rust-small at tr.com<mailto:stephanie.rust-small at tr.com>

tr.com

-----Original Message-----

From: Seif-Eldeen Saqallah <seifs at umich.edu<mailto:seifs at umich.edu>>

Sent: Tuesday, August 11, 2020 1:06 PM

To: Rust-Small, Stephanie (Legal) <stephanie.rust-small at thomsonreuters.com<mailto:stephanie.rust-small at thomsonreuters.com>>

Subject: Re: Does the Update TO WestLaw Enable Blind JAWS Users to copy a case quote and citation?

Thank you; I appreciate your response.

That is good to know. However, my question is on how to copy the quote and the citation for that case including the pin cite at which that quote is found.

Is there an accessibility guide outlining these and other topics?

Sincerely,

Seif

On 8/11/20, Rust-Small, Stephanie (Legal) <stephanie.rust-small at thomsonreuters.com<mailto:stephanie.rust-small at thomsonreuters.com>> wrote:

> Dear Seif,

>

> Thank you for contacting the Accessibility group of Thomson Reuters.

>

> On Westlaw Edge the JAWS commands of Insert F5, F6, F7 for example

> will work to navigate on the page.  If you are in a case document you

> can do "insert F5" and then go to "Copy document citation to clipboard

> button" press enter and then press enter again.  You will then have a

> Copy Citation for this document option if you Tab you can then set to

> the Citation format and then tab to Copy button and then you can paste this in your document.

>

> Jennifer and I provide training on Westlaw, or we can answer any

> questions that you may have regarding using Westlaw with your accessibility software.

> We go over basic navigating and in-depth training for specific content

> on Westlaw and using JAWS or other accessibility software.  We can

> schedule phone training and we are generally available from 7am – 6:30

> pm CST time Monday – Friday.

>

> Please let me know if you have any further questions.

>

>

> General email for Accessibility Team:

>

> WestAccessibility at thomsonreuters.com<mailto:WestAccessibility at thomsonreuters.com>

>

>

> Reference Attorneys:

>

> Stephanie Rust-Small

> Phone Number: 952-214-5410

> Email: Stephanie.Rust-Small at tr.com<mailto:Stephanie.Rust-Small at tr.com>

>

>

> Jennifer Ibanez

> Phone Number: 952-214-5436

> Email: Jennifer.Ibanez at tr.com<mailto:Jennifer.Ibanez at tr.com>

>

>

>

> Kind regards,

> Stephanie

>

>

> · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·

> · · · · Stephanie Rust-Small Reference Attorney

>

> Thomson Reuters

> the answer company

>

> Phone: 1-800-328-4880

>

> stephanie.rust-small at tr.com<mailto:stephanie.rust-small at tr.com>

>

> tr.com

>

> -----Original Message-----

> From: Seif-Eldeen Saqallah <seifs at umich.edu<mailto:seifs at umich.edu>>

> Sent: Saturday, August 8, 2020 1:03 AM

> To: Eshare, Support <techsupport at thomsonreuters.com<mailto:techsupport at thomsonreuters.com>>;

> WestAccessibility <West.WestAccessibility at thomsonreuters.com<mailto:West.WestAccessibility at thomsonreuters.com>>

> Subject: Does the Update TO WestLaw Enable Blind JAWS Users to copy a

> case quote and citation?

>

> Dear Westlaw,

>

> I hope you are well.

>

> I am glad to see that a new update to Westlaw is now available.

>

> DO you know if

> (1) there is a guide on how to use it with screenreaders such as JAWS;

>

> (2) if the accessibility issues I mentioned over the past few years

> were fixed; and

>

> (3) specifically, how to copy a quote with its case and pin citation,

> as I still do not know how to do so with JAWS on WestLaw, an issue I

> rpeorted years ago.

>

> I hoped this issue

> would at least be addressed in the new update. Perhaps it is fixed and

> I just do not yet know?

>

> I tried to do so, but could not find a way.

> Again, it would be helpful to have a screenreader guide to using Westlaw.

>

> As always, thank you for your assistance.

>

> Sincerely,

> Seif

>

>

>

> --

> Seif Saqallah

> (Pronouns: he/him/his.)

> University of Michigan

> Juris Doctor/

> Masters in Middle Eastern and North African Studies J.D/M.A Candidate

> |

> 2021

>

> International Studies, Arabic Studies, and Judaic Studies; Law,

> Justice, and Social Change B.A | 2017

>

> 248-325-7091

> seifs at umich.edu<mailto:seifs at umich.edu>

>

> Student Attorney | International Transactions Clinic University of

> Michigan Law School

> 3120 Jeffries Hall

> 701 South State Street

> Ann Arbor, Michigan 48109

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--

Seif Saqallah

(Pronouns: he/him/his.)

University of Michigan

Juris Doctor/

Masters in Middle Eastern and North African Studies J.D/M.A Candidate | 2021

International Studies, Arabic Studies, and Judaic Studies; Law, Justice, and Social Change B.A | 2017

248-325-7091

seifs at umich.edu<mailto:seifs at umich.edu>

Student Attorney | International Transactions Clinic University of Michigan Law School

3120 Jeffries Hall

701 South State Street

Ann Arbor, Michigan 48109

https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.law.umich.edu%2FITC&data=02%7C01%7Cstephanie.rust-small%40thomsonreuters.com%7Ce8eb272bcb7648e2def608d83e212b89%7C62ccb8646a1a4b5d8e1c397dec1a8258%7C0%7C0%7C637327659468040729&sdata=Zjwg0AEuEwBiSb66rmrrCuvTo%2BTuvL8TlUvD8PfiFkc%3D&reserved=0

The information in this transmittal (including attachments, if any) is confidential and may contain privileged information. If you are not the intended recipient and have received this transmittal in error, please notify the sender immediately by reply email, delete this communication, and destroy all copies of the transmittal (including attachments, if any).

--

Seif Saqallah

(Pronouns: he/him/his.)

University of Michigan

Juris Doctor/

Masters in Middle Eastern and North African Studies J.D/M.A Candidate | 2021

International Studies, Arabic Studies, and Judaic Studies; Law, Justice, and Social Change B.A | 2017

248-325-7091

seifs at umich.edu<mailto:seifs at umich.edu>

Student Attorney | International Transactions Clinic University of Michigan Law School

3120 Jeffries Hall

701 South State Street

Ann Arbor, Michigan 48109

www.law.umich.edu/ITC<http://www.law.umich.edu/ITC>

The information in this transmittal (including attachments, if any) is confidential and may contain privileged information. If you are not the intended recipient and have received this transmittal in error, please notify the sender immediately by reply email, delete this communication, and destroy all copies of the transmittal (including attachments, if any).

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