[blindLaw] reading comments in JAWS

[Shannon Dillon]

Hi.

Has anyone else had issues reading the full text of a long comment in
a document?

This morning I used control+shift+apostrophe to bring up my list of
comments. The first comment was really long and it would not read the
whole thing. When you press enter on the comment, of course it just
takes you back into the document. You can see where the comment is in
the document but you can't read it there.

I called Freedom Scientific for help and they told me I needed to call
Microsoft and tell them. Then they told me to use narrator. I tried
using narrator with FS but it didn't work. Then FS tandemed into my
computer to try reading the comment and had the same result as I did;
he couldn't read the full comment.

I later was able to hear the full comment with alt+shift+apostrophe,
but I can't read the text of the comment. I press the keystroke and
it's read aloud, but it is a long and complicated comment so I want to
be able to read it with the Braille display.

 FS said that it's because my computer is set to update semi-annually
rather than monthly, and that microsoft makes so many changes that my
computer has to be set to update monthly. I put in a ticket with my
local IT, but I can tell you they run updates all the time.

Has anyone else had this issue?

Thanks.

-- 
SHANNON L. DILLON
Secretary and Legislative Coordinator
National Federation of the Blind
of California
The National Federation of the Blind is a community of members and
friends who believe in the hopes and dreams of the nation’s blind.
Every day we work together to help blind people live the lives they
want.
www.nfbcal.org