[blindLaw] reading comments in JAWS

[Shannon Dillon]

Hi all:
I wasn't aware how much Microsoft is really the issue. In the instance
Tai helped me with, there was a keystroke that resolved my problem.
Tai knew it, but the tech support person at Freedom Scientific did
not. I am using Office 365, lucky for me.

But having just spent an hour figuring out how I can use Skype to
participate in meetings next week for work, I am all on board with
calling out Microsoft for failing to make their products more
accessible. Neither my IT person nor I could get keystrokes provided
in the JAWS help system to work. MY IT person gave me keystrokes that
do work and I will use those.

And don't even get me started on SharePoint. It makes me feel like I
never learned to use a computer.

Shannon

On 7/10/20, Laura Wolk via BlindLaw <blindlaw at nfbnet.org> wrote:
>  if there is a resolution, it should be directed toward Microsoft, not
> freedom scientific. I have a lot of words for Microsoft not fit for a public
> list serve. But suffice to say that freedom scientific is a lot more
> hamstrung than I originally understood by whether Microsoft is willing to
> cooperate with them or not. And it seems that Microsoft is often not willing
> to cooperate. I will also ask the age old question… Are you using Microsoft
> 365? Because if the answer is no, Microsoft couldn’t care less.
>
> Sent from my iPhone
>
>> On Jul 10, 2020, at 9:32 PM, Tim Elder via BlindLaw <blindlaw at nfbnet.org>
>> wrote:
>>
>> It makes me wonder if an NFB resolution calling out Freedom Scientific
>> for these shenanigans is in order.
>>
>>
>> -----Original Message-----
>> From: rodalcidonis at gmail.com <rodalcidonis at gmail.com>
>> Sent: Thursday, July 9, 2020 3:40 PM
>> To: blindlaw at nfbnet.org
>> Subject: Re: [blindLaw] reading comments in JAWS
>>
>> SF would do better if it actually focuses on improvements that would
>> improve accessibility for individuals on the job, and not the nonsensical
>> features that are being released year after year in most cases.
>>
>> I am not surprised the way you were treated; i have been there, too.
>>
>> Sorry I could not be more helpful.
>>
>> rod,
>>
>>
>>
>> Rod Alcidonis, Esq.
>> -----Original Message-----
>> From: Shannon Dillon via BlindLaw
>> Sent: Thursday, July 9, 2020 1:33 PM
>> To: blindlaw at nfbnet.org
>> Cc: Shannon Dillon
>> Subject: [blindLaw] reading comments in JAWS
>>
>> Hi.
>>
>> Has anyone else had issues reading the full text of a long comment in a
>> document?
>>
>> This morning I used control+shift+apostrophe to bring up my list of
>> comments. The first comment was really long and it would not read the
>> whole thing. When you press enter on the comment, of course it just takes
>> you back into the document. You can see where the comment is in the
>> document but you can't read it there.
>>
>> I called Freedom Scientific for help and they told me I needed to call
>> Microsoft and tell them. Then they told me to use narrator. I tried using
>> narrator with FS but it didn't work. Then FS tandemed into my computer to
>> try reading the comment and had the same result as I did; he couldn't read
>> the full comment.
>>
>> I later was able to hear the full comment with alt+shift+apostrophe, but I
>> can't read the text of the comment. I press the keystroke and it's read
>> aloud, but it is a long and complicated comment so I want to be able to
>> read it with the Braille display.
>>
>> FS said that it's because my computer is set to update semi-annually
>> rather than monthly, and that microsoft makes so many changes that my
>> computer has to be set to update monthly. I put in a ticket with my local
>> IT, but I can tell you they run updates all the time.
>>
>> Has anyone else had this issue?
>>
>> Thanks.
>>
>> --
>> SHANNON L. DILLON
>> Secretary and Legislative Coordinator
>> National Federation of the Blind
>> of California
>> The National Federation of the Blind is a community of members and friends
>> who believe in the hopes and dreams of the nation’s blind.
>> Every day we work together to help blind people live the lives they want.
>> www.nfbcal.org
>>
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>>
>>
>>
>>
>>
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>
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-- 
SHANNON L. DILLON
Secretary and Legislative Coordinator
National Federation of the Blind
of California
The National Federation of the Blind is a community of members and
friends who believe in the hopes and dreams of the nation’s blind.
Every day we work together to help blind people live the lives they
want.
www.nfbcal.org