[blindLaw] reading comments in JAWS

Laura Wolk laura.wolk at gmail.com
Tue Jul 14 19:04:14 UTC 2020


Hi Shannon,

What was the keystroke?  Sorry if I missed it somewhere in the thread.

Laura

On 7/13/20, Shannon Dillon <shannonldillon at gmail.com> wrote:
> Hi all:
> I wasn't aware how much Microsoft is really the issue. In the instance
> Tai helped me with, there was a keystroke that resolved my problem.
> Tai knew it, but the tech support person at Freedom Scientific did
> not. I am using Office 365, lucky for me.
>
> But having just spent an hour figuring out how I can use Skype to
> participate in meetings next week for work, I am all on board with
> calling out Microsoft for failing to make their products more
> accessible. Neither my IT person nor I could get keystrokes provided
> in the JAWS help system to work. MY IT person gave me keystrokes that
> do work and I will use those.
>
> And don't even get me started on SharePoint. It makes me feel like I
> never learned to use a computer.
>
> Shannon
>
> On 7/10/20, Laura Wolk via BlindLaw <blindlaw at nfbnet.org> wrote:
>>  if there is a resolution, it should be directed toward Microsoft, not
>> freedom scientific. I have a lot of words for Microsoft not fit for a
>> public
>> list serve. But suffice to say that freedom scientific is a lot more
>> hamstrung than I originally understood by whether Microsoft is willing to
>> cooperate with them or not. And it seems that Microsoft is often not
>> willing
>> to cooperate. I will also ask the age old question… Are you using
>> Microsoft
>> 365? Because if the answer is no, Microsoft couldn’t care less.
>>
>> Sent from my iPhone
>>
>>> On Jul 10, 2020, at 9:32 PM, Tim Elder via BlindLaw
>>> <blindlaw at nfbnet.org>
>>> wrote:
>>>
>>> It makes me wonder if an NFB resolution calling out Freedom Scientific
>>> for these shenanigans is in order.
>>>
>>>
>>> -----Original Message-----
>>> From: rodalcidonis at gmail.com <rodalcidonis at gmail.com>
>>> Sent: Thursday, July 9, 2020 3:40 PM
>>> To: blindlaw at nfbnet.org
>>> Subject: Re: [blindLaw] reading comments in JAWS
>>>
>>> SF would do better if it actually focuses on improvements that would
>>> improve accessibility for individuals on the job, and not the
>>> nonsensical
>>> features that are being released year after year in most cases.
>>>
>>> I am not surprised the way you were treated; i have been there, too.
>>>
>>> Sorry I could not be more helpful.
>>>
>>> rod,
>>>
>>>
>>>
>>> Rod Alcidonis, Esq.
>>> -----Original Message-----
>>> From: Shannon Dillon via BlindLaw
>>> Sent: Thursday, July 9, 2020 1:33 PM
>>> To: blindlaw at nfbnet.org
>>> Cc: Shannon Dillon
>>> Subject: [blindLaw] reading comments in JAWS
>>>
>>> Hi.
>>>
>>> Has anyone else had issues reading the full text of a long comment in a
>>> document?
>>>
>>> This morning I used control+shift+apostrophe to bring up my list of
>>> comments. The first comment was really long and it would not read the
>>> whole thing. When you press enter on the comment, of course it just
>>> takes
>>> you back into the document. You can see where the comment is in the
>>> document but you can't read it there.
>>>
>>> I called Freedom Scientific for help and they told me I needed to call
>>> Microsoft and tell them. Then they told me to use narrator. I tried
>>> using
>>> narrator with FS but it didn't work. Then FS tandemed into my computer
>>> to
>>> try reading the comment and had the same result as I did; he couldn't
>>> read
>>> the full comment.
>>>
>>> I later was able to hear the full comment with alt+shift+apostrophe, but
>>> I
>>> can't read the text of the comment. I press the keystroke and it's read
>>> aloud, but it is a long and complicated comment so I want to be able to
>>> read it with the Braille display.
>>>
>>> FS said that it's because my computer is set to update semi-annually
>>> rather than monthly, and that microsoft makes so many changes that my
>>> computer has to be set to update monthly. I put in a ticket with my
>>> local
>>> IT, but I can tell you they run updates all the time.
>>>
>>> Has anyone else had this issue?
>>>
>>> Thanks.
>>>
>>> --
>>> SHANNON L. DILLON
>>> Secretary and Legislative Coordinator
>>> National Federation of the Blind
>>> of California
>>> The National Federation of the Blind is a community of members and
>>> friends
>>> who believe in the hopes and dreams of the nation’s blind.
>>> Every day we work together to help blind people live the lives they
>>> want.
>>> www.nfbcal.org
>>>
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>>>
>>>
>>>
>>>
>>>
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>>
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>
>
> --
> SHANNON L. DILLON
> Secretary and Legislative Coordinator
> National Federation of the Blind
> of California
> The National Federation of the Blind is a community of members and
> friends who believe in the hopes and dreams of the nation’s blind.
> Every day we work together to help blind people live the lives they
> want.
> www.nfbcal.org
>




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