[blindLaw] Searching in Westlaw

[K. Scott Carlson]

I'll have to give them a call. As I said, I've used multiple screen readers including JAWS 2020, multiple browsers, and multiple computers and had the same issue. So I think this is a Westlaw problem.

> On Jul 23, 2020, at 12:29 PM, Vaughn Brown via BlindLaw <blindlaw at nfbnet.org> wrote:
> 
> I would keep calling support. I personally have not seen this issue
> and I use Westlaw for schooling.
> Vaughn
> 
>> On 7/23/20, Diana Alves de Oliveira via BlindLaw <blindlaw at nfbnet.org> wrote:
>> Yes, Stephanie is great! So is Jennifer.
>> I also logged on with JAWS 2020 and had no problems.
>> 
>> Diana Oliveira
>> NFBV Potomac Chapter, member
>> NFBF Legislative Committee, member
>> NFB Employment Committee, member
>> NABS, member
>> )305)9882713
>> Dianaoliveira58 at gmail.com
>> 
>> Sent from my iPad
>> 
>>> On Jul 23, 2020, at 11:40 AM, Singh, Nandini via BlindLaw
>>> <blindlaw at nfbnet.org> wrote:
>>> 
>>> I just logged onto Westlaw now using JAWS 2018 and the latest version of
>>> Chrome. It is working fine for me. The disappearing search box issue can
>>> sometimes arise if the page has failed to load correctly. I have done a
>>> refresh page and even closed and restarted the browser to resolve. If that
>>> does not work, then contact the people listed in the enclosed document,
>>> Stephanie and Jennifer. They are supposed to be conversant with JAWS and
>>> should be able to assist. I have interacted only with Stephanie so far,
>>> but I found her helpful.
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -----Original Message-----
>>> From: BlindLaw <blindlaw-bounces at nfbnet.org> On Behalf Of K. Scott Carlson
>>> via BlindLaw
>>> Sent: Thursday, July 23, 2020 10:40 AM
>>> To: Blind Law Mailing List <blindlaw at nfbnet.org>
>>> Cc: K. Scott Carlson <kelbycarlson at gmail.com>
>>> Subject: [blindLaw] Searching in Westlaw
>>> 
>>> 
>>> 
>>> [EXTERNAL]
>>> 
>>> 
>>> 
>>> Is anyone else having problems searching in Westlaw? I just got an account
>>> for my work, and the search bar where you can type in case citations,
>>> statutes etc doesn't appear on any of the pages. I have ested this on two
>>> different computers, with JAWS and NVDA, in both Firefox and Chrome, with
>>> identical results, so this must be a Westlaw issue. I have been less han
>>> impressed with support from Westlaw and Lexis both so figured I'd write
>>> here first to see if anyone has a solution.
>>> 
>>> 
>>> 
>>> --
>>> 
>>> K. Scott Carlson
>>> 
>>> 
>>> 
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> 
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