[blindLaw] Using Clio with Jaws

[mrallman116 at gmail.com]

Good morning. My name is Melissa Allman and I very rarely post to this list. I worked for an employer for a few years that used this case management system. I want to be clear that I have not used it in  three years

 so things might have improved.  I found Clio  inaccessible and  therefore very difficult to use on a Windows operating system.  There were lots of unlabeled buttons and circumstathere were lots of unlabeled buttons and circumstances where jaws could only read the underlying code instead of text or buttons and links.  at that time I believe I was using Internet explorer but I think I also tried it with chrome. I consulted with some individuals with expertise in accessibility at the time and they confirmed that jaws scripts would have to be created to make it work well.  I was in close communication with the folks at Clio during that time. And at first believe them to be committed to making their case management system accessible.  then they launched a new version that was just horrible because accessibility had not been contemplated in the design. When I raise that issue with them after that point, I pretty much began to get lipservice and gave up. I did find their app to be much more accessible and used it on an iOS device as a workaround until I moved on from that place of employment.  I found the experience frustrating and disheartening and I’m encouraged to hear that they now have an accessibility project manager. I don’t know if this information is at all helpful but I wish you the best of luck in finding a case management system that works for you. I am in a position where I am not practicing law so no longer have to worry about case management systems so I cannot recommend one at this time.

Melissa Allman Sent from my iPhone

> On Apr 16, 2021, at 9:55 AM, Timothy Meloy via BlindLaw <blindlaw at nfbnet.org> wrote:
> 
> Thanks Tai. Did anything stick out to you as to what didn't work? Does anyone have any other recommendations for case management software?
> TJ
> 
> 
>> On Apr 15, 2021, at 7:23 PM, Tai Tomasi via BlindLaw <blindlaw at nfbnet.org> wrote:
>> 
>> I used it in law school in 2013 and 2014. It was fairly accessible but not perfect.
>> 
>> Tai Tomasi, J.D., M.P.A.
>> Email: tai.tomasi8 at gmail.com
>> Sent from my iPhone. Please excuse my brevity and any grammatical errors.
>> 
>>>> On Apr 15, 2021, at 4:58 PM, Aser Tolentino via BlindLaw <blindlaw at nfbnet.org> wrote:
>>> 
>>> Good afternoon,
>>> FWIW It’s usable with NVDA and they do have an accessibility project manager.
>>> 
>>> Sent from my iPhone
>>> 
>>>>> On Apr 15, 2021, at 2:37 PM, Timothy Meloy via BlindLaw <blindlaw at nfbnet.org> wrote:
>>>> 
>>>> Hello everyone,
>>>> 
>>>> 
>>>> 
>>>> I'm looking at case management software for possible use in our firm and am
>>>> wondering if anyone's had any experience using Clio?  It has a lot of
>>>> features I think we would find useful.  A sales representative advises that
>>>> some features, but not all, are compatible with jaws.  Has anyone had any
>>>> experience using Clio with jaws?  If not, what suggestions would you have
>>>> for case management software?  Any advice is welcome!
>>>> 
>>>> Thank you,
>>>> 
>>>> Timothy J. Meloy, Esq.
>>>> 
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