[blindLaw] Screen-readers and Dell Machines

Aser Tolentino agtolentino at gmail.com
Thu Jul 1 19:16:53 UTC 2021


Hi Tim,
Which Lenovo did you get? I’m trying to get my office to go for an X1 Nano.

Sent from my iPhone

> On Jul 1, 2021, at 12:07 PM, Timothy Meloy via BlindLaw <blindlaw at nfbnet.org> wrote:
> 
> I purchased a Lenovo a couple months ago and absolutely love it!  Good audio quality, great specs for the price and tremendous battery life!
> 
> I tried two surface pro 7's and a Surface Pro laptop.  I loved the small form factor, but the battery life wasn't quite what I needed.  Couldn't quite make it through an entire work day with those.  Hope some on this list find this helpful.
> T.J.
> 
> 
> -----Original Message-----
> From: BlindLaw <blindlaw-bounces at nfbnet.org> On Behalf Of Sanho Steele-Louchart via BlindLaw
> Sent: Thursday, July 1, 2021 2:47 PM
> To: Blind Law Mailing List <blindlaw at nfbnet.org>
> Cc: Sanho Steele-Louchart <sanho817 at gmail.com>
> Subject: Re: [blindLaw] Screen-readers and Dell Machines
> 
> All,
> 
> I'm personally moving over to an HP machine, though I've heard a ton of great things about Lenovo. I second Nikki's observations about the Surface line.
> 
> I'm also grateful for everyone's input here. I've been in nearly constant contact with Visparo/Freedom Scientific, Dell, and Microsoft.
> Everyone pointed the finger at everyone else. They also told me I was the only one reporting the problem. Turns out it's exactly what I thought it was to begin with. Wow, if only I'd known that a year ago.
> 
> Warmth,
> Sanho
> 
>> On 7/1/21, Singh, Nandini via BlindLaw <blindlaw at nfbnet.org> wrote:
>> I want to interject and say that Microsoft Surface units have a number 
>> of issues. Granted, the family member from where I got this 
>> information has an older Surface Book, but I hope this is useful: (1) 
>> the unit does not work well as either or a tablet, one of the main 
>> features that it advertises, (2) it is fairly heavy for what it is, 
>> (3) the audio output is not the greatest,
>> (4) the audio headphone jack tends to fail in a relatively short 
>> amount of time but warranty does not cover it, (5) limited ports, 
>> which is becoming more standard as laptop profiles get thinner, so (6) 
>> please pay attention to specs when evaluating which set of ports you 
>> need vs how much money you could end up spending for an adaptor, hub, or docking station.
>> 
>> I am not affiliated with HP in any way, but I urge you to take a look 
>> at some of those models. They are really quite good. Also, while I am 
>> happy to spout out all kinds of stuff here about tech, you can check 
>> out Wirecutter, a consumer affairs website related to the NYTimes and 
>> secondarily, PC Mag, where you want to be more critical.
>> 
>> -----Original Message-----
>> From: BlindLaw <blindlaw-bounces at nfbnet.org> On Behalf Of Tim Elder 
>> via BlindLaw
>> Sent: Thursday, July 1, 2021 1:54 PM
>> To: 'Teresita Rios' <teresitarios22 at gmail.com>; 'Blind Law Mailing List'
>> <blindlaw at nfbnet.org>
>> Cc: tim at timeldermusic.com
>> Subject: Re: [blindLaw] Screen-readers and Dell Machines
>> 
>> [EXTERNAL]
>> 
>> I'm thrilled to see this thread.  I recently bought a new Dell 
>> Precision laptop to replace my old XPS and have been having all kinds 
>> of problems with it.  I will gladly help with a letter while I start 
>> shopping around for Microsoft Surface machines.
>> 
>> 
>> -----Original Message-----
>> From: Teresita Rios <teresitarios22 at gmail.com>
>> Sent: Wednesday, June 30, 2021 7:25 AM
>> To: Blind Law Mailing List <blindlaw at nfbnet.org>
>> Subject: Re: [blindLaw] Screen-readers and Dell Machines
>> 
>> Lauren I like your idea of writing a letter. Perhaps all of us who are 
>> having serious issues with Dell computers can write a draft, then we 
>> can approach NFB and ask any other affected individuals to join. I 
>> think NFB would be more inclined to send the letter if we help.
>> I am usually busy during the week, but I am pretty free on the weekends.
>> Having a job is easier than school. lol.
>> To start, if anyone is interested email me directly so we do not 
>> bombard the mailing list with suggestions and edits.
>> 
>> Thanks
>> Teresita Rios
>> 
>> 
>> On Wed, Jun 30, 2021 at 9:31 AM Lauren Bishop via BlindLaw < 
>> blindlaw at nfbnet.org> wrote:
>> 
>>> Hello all,
>>> 
>>> I have been following this thread for a while. I also have a Dell 
>>> machine, and I have definitely had apps crash while I am using them 
>>> and I have also
>>> seen an out of memory error box pop up   Now that I know others are
>>> experiencing this problem, I have done a little digging. I read on a 
>>> form for NVDA users that this memory leak is caused by dels real tech 
>>> audio drivers. Essentially, Dell  has tweaked the drivers in such a 
>>> way that it causes a memory leak when NVDA or jaws are running. Given 
>>> that Dell is a popular brand of computers, it might be wise for the 
>>> NFB to reach out to Dell  regarding this issue.
>>> Lauren
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Jun 29, 2021, at 5:00 PM, Sanho Steele-Louchart via BlindLaw <
>>> blindlaw at nfbnet.org> wrote:
>>>> 
>>>> Luis and others,
>>>> 
>>>> Just changing the subject line so the powers that be don't need to 
>>>> grumble at us.
>>>> 
>>>> No, anti-virus programs don't make a difference, and both of my 
>>>> laptops have plenty of space when the problem happens. I actually 
>>>> did a clean install of Windows from a USB this weekend and the 
>>>> problem disappeared... right up to the point Windows Update 
>>>> reloaded the various security patches and driver updates it 
>>>> onboards automatically.
>>>> 
>>>> Rob mentioned loading on Windows 10 LTSC, the stripped-down 
>>>> operating system without bloatware, etc. Unfortunately, Windows 
>>>> Enterprise will only sell LTSC licenses to authorized businesses 
>>>> and only in packages of 5 product keys. The upshot is that private 
>>>> individuals aren't usually granted licenses, and when they are, 
>>>> they're about $400.
>>>> 
>>>> At this point I'm considering buying something from a different 
>>>> manufacturer. I'm just afraid of spending many hundreds of dollars 
>>>> just to have the same problem present itself on another machine.
>>>> 
>>>> Sanho
>>>> 
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>> 
>> 
>> 
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