[blindLaw] Screen-readers and Dell Machines
Lauren Bishop
laurenbishop96 at icloud.com
Wed Jun 30 13:28:22 UTC 2021
Hello all,
I have been following this thread for a while. I also have a Dell machine, and I have definitely had apps crash while I am using them and I have also seen an out of memory error box pop up Now that I know others are experiencing this problem, I have done a little digging. I read on a form for NVDA users that this memory leak is caused by dels real tech audio drivers. Essentially, Dell has tweaked the drivers in such a way that it causes a memory leak when NVDA or jaws are running. Given that Dell is a popular brand of computers, it might be wise for the NFB to reach out to Dell regarding this issue.
Lauren
Sent from my iPhone
> On Jun 29, 2021, at 5:00 PM, Sanho Steele-Louchart via BlindLaw <blindlaw at nfbnet.org> wrote:
>
> Luis and others,
>
> Just changing the subject line so the powers that be don't need to
> grumble at us.
>
> No, anti-virus programs don't make a difference, and both of my
> laptops have plenty of space when the problem happens. I actually did
> a clean install of Windows from a USB this weekend and the problem
> disappeared... right up to the point Windows Update reloaded the
> various security patches and driver updates it onboards automatically.
>
> Rob mentioned loading on Windows 10 LTSC, the stripped-down operating
> system without bloatware, etc. Unfortunately, Windows Enterprise will
> only sell LTSC licenses to authorized businesses and only in packages
> of 5 product keys. The upshot is that private individuals aren't
> usually granted licenses, and when they are, they're about $400.
>
> At this point I'm considering buying something from a different
> manufacturer. I'm just afraid of spending many hundreds of dollars
> just to have the same problem present itself on another machine.
>
> Sanho
>
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