[blindLaw] Calling the Federal Government

jlynnbarrow at gmail.com jlynnbarrow at gmail.com
Fri Dec 9 19:37:34 UTC 2022


Hi, All,

 

When parties call a federal agency to transact something on a pending
matter, the agencies I've dealt with have a rule that only the applicant or
the attorney of record can speak. Has anyone here successfully gotten an
agency to allow a sighted assistant/paralegal to read some information from
a paper file to a blind attorney as a reasonable accommodation? I called a
federal agency today as the attorney of record on a matter and had an
unsatisfactory experience. The representative told me my paralegal could not
read me info from my own files because it would be giving me the answers.
All ended well because my paralegal just emailed me the info I needed, but
the experience got my goat and caused me to wonder how these privacy rules
may be causing barriers in other contexts.

 

Thanks,

Jen 

 



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