[blindLaw] Accessibility of Cleo

[Sanho Steele-Louchart]

Lauren,

I attempted to use the Clio website for half of 2021. It was close to
unusable at the time. It wouldn't accept button presses, would cancel
work rather than save it, etcetera. I would recommend the IOS app
and/or having a backup plan if need be. In my case, an office manager
needed to transfer my notes, communications logs, and add documents on
my behalf--all of which I'm generally quite capable of doing on my
own.

Warmth,
Sanho

On 4/12/23, Aser Tolentino via BlindLaw <blindlaw at nfbnet.org> wrote:
> Hello Lauren,
> My office uses Clio for case management, but my interactions are basically
> just limited to tracking time and adding notes. They do have an
> accessibility team though and have been responsive to my inquiries in bug
> reports in the past.
>
> Regards,
> Aser
>
> Sent from my iPhone
>
>> On Apr 12, 2023, at 9:14 AM, Maura Kutnyak via BlindLaw
>> <blindlaw at nfbnet.org> wrote:
>>
>> Hi Lauren,
>>
>> Both of the clinics for which I’ve worked in law school use Clio for
>> tracking hours/billing. I have not spent much time with the website. I
>> found that some of the features were not immediately usable with jaws.
>> There were certain graphics or other elements where you needed to hover
>> the mouse to be able to do things. Stuff like that. So I gave up on the
>> website and have exclusively used the iOS app. It’s worked perfectly well
>> for what I need to do which is enter hours and provide a little bit of
>> written documentation to support that time.
>>
>> When I first started using the app, it was hard toknow how to properly log
>> my hours. I asked for some guidance from the clinic paralegals, and my
>> questions were quickly answered. Note on the website, there may have been
>> alternative ways to make jaws. Do what I wanted it to do. however, I chose
>> to save time and transition to the phone. I am  happy to share advice for
>> using the app if you like, just let me know :-)
>>
>> Sincerely,
>>
>> Maura Kutnyak, M.P.A.
>> University at Buffalo
>> School of Law, J.D.
>> anticipated spring 2023
>> 716-563-9882
>>
>>> On Apr 12, 2023, at 11:39 AM, Lauren Bishop via BlindLaw
>>> <blindlaw at nfbnet.org> wrote:
>>>
>>> Hello All,
>>> I will be working in an internship that does its billing using Cleo. Is
>>> this software accessible with JAWS.
>>> Lauren
>>>
>>> Sent from my iPhone
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>>
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>
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-- 
He/Him