[blindLaw] Justice Department Finds Oklahoma Mobile App Inaccessible to People with Vision Disabilities

[Nightingale, Noel]

From: U.S. Department of Justice <usdoj at public.govdelivery.com>
Sent: Thursday, November 16, 2023 10:30 AM
Subject: Justice Department Finds Oklahoma Mobile App Inaccessible to People with Vision Disabilities



The Justice Department announced today that Service Oklahoma violated Title II of the Americans with Disabilities Act by maintaining a mobile application called the Oklahoma Mobile ID Application (OK Mobile ID App) that is inaccessible to individuals with vision disabilities.

To use the OK Mobile ID App, people must scan or take photos of their identification cards and take pictures of themselves by connecting the dots that appear on the screen using only head and eye movements. Both tasks are difficult or impossible for individuals who are blind to do without receiving any verbal feedback. The department found that Service Oklahoma denies people with vision disabilities equal access to the OK Mobile ID App and fails to ensure that communications with them are as effective as communications with others. To learn more, please read our press release<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDAsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3Lmp1c3RpY2UuZ292L29wYS9wci9qdXN0aWNlLWRlcGFydG1lbnQtZmluZHMtb2tsYWhvbWEtbW9iaWxlLWFwcC1pbmFjY2Vzc2libGUtcGVvcGxlLXZpc2lvbi1kaXNhYmlsaXRpZXMiLCJidWxsZXRpbl9pZCI6IjIwMjMxMTE2Ljg1NzU4MzcxIn0.5noV6-InVhThWfoaUvH6iTQR_M9ACPhJPejd1vzKgFE/s/6556102/br/230978012666-l> and letter of findings<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3Lmp1c3RpY2UuZ292L2Q5LzIwMjMtMTEvMTEuMTUuMjAyM19zZXJ2aWNlX29rbGFob21hX2xvZi5wZGYiLCJidWxsZXRpbl9pZCI6IjIwMjMxMTE2Ljg1NzU4MzcxIn0.s66BdIydJ0MgPl5ZUqgvsvH0tZFqCwbM_BRD3MFq9Hk/s/6556102/br/230978012666-l>.

This letter is part of the Civil Rights Division’s Tech Equity Initiative to combat disability discrimination that occurs through technology, such as in websites and mobile apps. For more information on the ADA, please call the department’s toll-free ADA information line at 800-514-0301 (TTY 833-610-1264) or visit ada.gov<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3LmFkYS5nb3YvIiwiYnVsbGV0aW5faWQiOiIyMDIzMTExNi44NTc1ODM3MSJ9.ZYHrYIy1WnsugnRF0hDGxZYCXrAQr2C3d8wHT1IBOmw/s/6556102/br/230978012666-l>.

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