[blindLaw] Advocacy efforts accessibility of real page software

[sanho817 at gmail.com]

Good morning. I'm sorry to hear this. My files show only a complaint about a different, but similar software package. I see a few options going forward.

1. Requesting an accommodation from apartment management which, as you note, requires you to disclose your disability status.

2. Informal advocacy either individually or alongside a consumer group such as your NFB affiliate.

3. Formal advocacy through the private bar, your state's protection and advocacy group, another non-profit, or a government agency. Federally, the DOJ OCR complaint form can be found at https://civilrights.justice.gov/report/

I'm happy to discuss any or all of these in more detail. It's also noteworthy that although the apartment community is required to provide a reasonable accommodation, requiring the third-party website to be accessible may be less straightforward. There are eighteen states in which virtual companies making virtual products are not currently required to make those products accessible. That's why it's crucial we change legislation in addition to caselaw. 

Feel free to call or email if you'd like to discuss this more in-depth. 

Warmth,
Sanho

-----Original Message-----
From: BlindLaw <blindlaw-bounces at nfbnet.org> On Behalf Of Lauren Bishop via BlindLaw
Sent: Wednesday, October 16, 2024 5:57 AM
To: blindlaw at nfbnet.org
Cc: Lauren Bishop <laurenbishop96 at icloud.com>
Subject: [blindLaw] Advocacy efforts accessibility of real page software

Good morning,
Real page is a software that apartment use to allow applicants to sign leases and apply for apartments. I tried to apply for an apartment last night, and there were aspects of the application process that were completely an utterly and accessible. There were forms that I had to sign that were red as Graphics with jaws, and I couldn’t electronically sign the documents. The only reason I got as far with the application as I did was because my mom is sided and she could fill out the forms for me. Shirley, I am not the only one that is having issues with this. I’ve been shopping for apartments for a while now as I am now gainfully employed. I want to say that almost every place I’ve looked at uses the software. Are there any app efforts for the accessibility of the software? If not, does anyone have any suggestions on where to go besides reaching out to the company directly. This is a pretty serious issue that if I didn’t have someone around to read these documents to me, I would have to disclose to a landlord that I am blind before they have an opportunity to review , my qualifications to rent the apartment. 
Sent from my iPhone
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