Subject: Re: [blindLaw] BlindLaw Digest, Vol 195, Issue 10
From: &quot;Dirks, Kim \(TR Product\) via BlindLaw&quot; &lt;[email-masked]&gt;
To: &lt;[email-masked]&gt;
Cc: &quot;Dirks, Kim \(TR Product\)&quot; &lt;[email-masked]&gt;
Date: Thu, 13 Aug 2020 12:28:31 -0500

Hello everyone,

I&#x27;m a digital accessibility specialist and attorney at Thomson Reuters.
I&#x27;d like to give you all a little more information about this Westlaw
question.

First of all, we recently released a button on both Westlaw and Westlaw
Edge that allows people to copy the full citation for a case to their
clipboard. The accessible name of the button in Edge is &quot;Copy document
citation to Clipboard.&quot; If you haven&#x27;t used the button yet, it might be in
a different technical state, and have the accessible name &quot;Copy menu.&quot; I&#x27;m
not sure because I&#x27;ve changed my default. The button also contains a
dropdown that gives you the option of copying either the case citation or
the URL for the document. Upon selecting one of the options, it becomes
your default.

Second, I want you to know that everyone who has communicated with us
regarding the Copy with Reference frustration was heard. I&#x27;d like to tell
you what we&#x27;ve done so far. A while ago we spent months researching how to
resolve this. How Copy with Reference works is that when someone using a
mouse selects text, a popup is automatically generated when a user stops
highlighting text with their mouse and releases the left mouse button.

As you probably know, when JAWS is used, most actions like this have taken
place only inside the JAWS buffer, and that action doesn&#x27;t get
communicated out past the JAWS buffer. So while you can highlight text
with JAWS using the keyboard, that selection doesn&#x27;t move out from the
JAWS buffer and get communicated to the browser. This matters because
without the message moving to the browser, the popup is never triggered.
We worked through many possible solutions, but ultimately could not get
past the security issue that we created by opening the clipboard to the
browser. We reported this issue to the Clipboard spec team with the World
Wide Web Consortium (&quot;W3C&quot;) and logged a bug with them because we felt the
clipboard spec should address this security breach. We also reported this
to Freedom Scientific. Ultimately, and to our frustration, the technology
did not support a solution.

Recently JAWS released some new functionality that may be a game-changer
for us and may allow us to resolve the Copy with Reference issue. We are
again investigating to see whether technology will support delivering the
popup without using a mouse.

Please continue reaching out to us with questions, comments, complaints,
or anything on your mind about accessibility. We are committed to being
inclusive and accessible. You can use [email-masked]
to email us any time. I&#x27;m in that email group as well as the Reference
Attorneys mentioned in the chain below. We love hearing from customers and
value your insights and input enormously.

Thank you for reading through this long post!

Kim

Kimberlee Dirks, JD
Pronouns: she/her
Sr. Accessibility Specialist

Thomson Reuters
the answer company

Individual email: [email-masked]

&quot;Disability is never the barrier.&quot;
  - Haben Girma

-----Original Message-----
From: BlindLaw &lt;[email-masked]&gt; On Behalf Of
[email-masked]
Sent: Thursday, August 13, 2020 7:00 AM
To: [email-masked]
Subject: BlindLaw Digest, Vol 195, Issue 10

Send BlindLaw mailing list submissions to
	[email-masked]

To subscribe or unsubscribe via the World Wide Web, visit

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dirks%40thomsonreuters.com%7C8ad83881134b41bb13fd08d83f80b6a0%7C62ccb8646a
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When replying, please edit your Subject line so it is more specific than
&quot;Re: Contents of BlindLaw digest...&quot;

Today&#x27;s Topics:

   1. WestLaw&#x27;s unhelpful response. (Seif-Eldeen Saqallah)
   2. Re: WestLaw&#x27;s unhelpful response. (Singh, Nandini)
   3. Re: WestLaw&#x27;s unhelpful response. (Seif-Eldeen Saqallah)

----------------------------------------------------------------------

Message: 1
Date: Wed, 12 Aug 2020 09:28:47 -0400
From: Seif-Eldeen Saqallah &lt;[email-masked]&gt;
To: [email-masked]
Subject: [blindLaw] WestLaw&#x27;s unhelpful response.
Message-ID:

&lt;[email-masked]&gt;
Content-Type: text/plain; charset=&quot;UTF-8&quot;

Hello all,

Below is an unhelpful  response I received from Westlaw stating that one
cannot copy both the quote and citation--including the pin--at the same
time. It also states that there is no guide on how to use it with an
accessible svreenreader.

I have heard otherwise, that options for these exist.

Any ideas?

Sincerely,
Seif

---------- Forwarded message ----------
From: &quot;Rust-Small, Stephanie (Legal)&quot;
&lt;[email-masked]&gt;
Date: Wed, 12 Aug 2020 12:07:32 +0000
Subject: RE: Does the Update TO WestLaw Enable Blind JAWS Users to copy a
case quote and citation?
To: Seif-Eldeen Saqallah &lt;[email-masked]&gt;

Dear Seif,

There is not an option to for JAWS to Copy with Reference - copy the
language and then get the citation with the pin cite unfortunately.
The Copy Cite option is what is available with JAWS - I will pass along as
feedback the request for Copy with Reference with JAWS.  We do not have a
accessibility guide for JAWS and Westlaw unfortunately - If you have
questions for navigating or would like to set up a training please reach
out to myself or Jennifer Ibanez.

Kind Regards,

Stephanie

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
? ?
Stephanie Rust-Small
Reference Attorney

Thomson Reuters
the answer company

Phone: 1-800-328-4880

[email-masked]

tr.com

-----Original Message-----
From: Seif-Eldeen Saqallah &lt;[email-masked]&gt;
Sent: Tuesday, August 11, 2020 1:06 PM
To: Rust-Small, Stephanie (Legal)
&lt;[email-masked]&gt;
Subject: Re: Does the Update TO WestLaw Enable Blind JAWS Users to copy a
case quote and citation?

Thank you; I appreciate your response.
That is good to know. However, my question is on how to copy the quote and
the citation for that case including the pin cite at which that quote is
found.

Is there an accessibility guide outlining these and other topics?

Sincerely,
Seif

On 8/11/20, Rust-Small, Stephanie (Legal)
&lt;[email-masked]&gt; wrote:
&gt; Dear Seif,
&gt;
&gt; Thank you for contacting the Accessibility group of Thomson Reuters.
&gt;
&gt; On Westlaw Edge the JAWS commands of Insert F5, F6, F7 for example
&gt; will work to navigate on the page.  If you are in a case document you
&gt; can do &quot;insert F5&quot; and then go to &quot;Copy document citation to clipboard
&gt; button&quot; press enter and then press enter again.  You will then have a
&gt; Copy Citation for this document option if you Tab you can then set to
&gt; the Citation format and then tab to Copy button and then you can paste
this in your document.
&gt;
&gt; Jennifer and I provide training on Westlaw, or we can answer any
&gt; questions that you may have regarding using Westlaw with your
accessibility software.
&gt; We go over basic navigating and in-depth training for specific content
&gt; on Westlaw and using JAWS or other accessibility software.  We can
&gt; schedule phone training and we are generally available from 7am ? 6:30
&gt; pm CST time Monday ? Friday.
&gt;
&gt; Please let me know if you have any further questions.
&gt;
&gt;
&gt; General email for Accessibility Team:
&gt;
&gt; [email-masked]
&gt;
&gt;
&gt; Reference Attorneys:
&gt;
&gt; Stephanie Rust-Small
&gt; Phone Number: 952-214-5410
&gt; Email: [email-masked]
&gt;
&gt;
&gt; Jennifer Ibanez
&gt; Phone Number: 952-214-5436
&gt; Email: [email-masked]
&gt;
&gt;
&gt;
&gt; Kind regards,
&gt; Stephanie
&gt;
&gt;
&gt; ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
&gt; ? ? ? ? Stephanie Rust-Small Reference Attorney
&gt;
&gt; Thomson Reuters
&gt; the answer company
&gt;
&gt; Phone: 1-800-328-4880
&gt;
&gt; [email-masked]
&gt;
&gt; tr.com
&gt;
&gt; -----Original Message-----
&gt; From: Seif-Eldeen Saqallah &lt;[email-masked]&gt;
&gt; Sent: Saturday, August 8, 2020 1:03 AM
&gt; To: Eshare, Support &lt;[email-masked]&gt;;
&gt; WestAccessibility &lt;[email-masked]&gt;
&gt; Subject: Does the Update TO WestLaw Enable Blind JAWS Users to copy a
&gt; case quote and citation?
&gt;
&gt; Dear Westlaw,
&gt;
&gt; I hope you are well.
&gt;
&gt; I am glad to see that a new update to Westlaw is now available.
&gt;
&gt; DO you know if
&gt; (1) there is a guide on how to use it with screenreaders such as JAWS;
&gt;
&gt; (2) if the accessibility issues I mentioned over the past few years
&gt; were fixed; and
&gt;
&gt; (3) specifically, how to copy a quote with its case and pin citation,
&gt; as I still do not know how to do so with JAWS on WestLaw, an issue I
&gt; rpeorted years ago.
&gt;
&gt; I hoped this issue
&gt; would at least be addressed in the new update. Perhaps it is fixed and
&gt; I just do not yet know?
&gt;
&gt; I tried to do so, but could not find a way.
&gt; Again, it would be helpful to have a screenreader guide to using
Westlaw.
&gt;
&gt; As always, thank you for your assistance.
&gt;
&gt; Sincerely,
&gt; Seif
&gt;
&gt;
&gt;
&gt; --
&gt; Seif Saqallah
&gt; (Pronouns: he/him/his.)
&gt; University of Michigan
&gt; Juris Doctor/
&gt; Masters in Middle Eastern and North African Studies J.D/M.A Candidate
&gt; |
&gt; 2021
&gt;
&gt; International Studies, Arabic Studies, and Judaic Studies; Law,
&gt; Justice, and Social Change B.A | 2017
&gt;
&gt; 248-325-7091
&gt; [email-masked]
&gt;
&gt; Student Attorney | International Transactions Clinic University of
&gt; Michigan Law School
&gt; 3120 Jeffries Hall
&gt; 701 South State Street
&gt; Ann Arbor, Michigan 48109
&gt; https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.l
&gt; aw.umich.edu%2FITC&amp;amp;data=02%7C01%7Cstephanie.rust-small%40thomsonre
&gt; uters.com%7Ce8eb272bcb7648e2def608d83e212b89%7C62ccb8646a1a4b5d8e1c397
&gt; dec1a8258%7C0%7C0%7C637327659468040729&amp;amp;sdata=Zjwg0AEuEwBiSb66rmrrC
&gt; uvTo%2BTuvL8TlUvD8PfiFkc%3D&amp;amp;reserved=0
&gt;
&gt; The information in this transmittal (including attachments, if any) is
&gt; confidential and may contain privileged information. If you are not
&gt; the intended recipient and have received this transmittal in error,
&gt; please notify the sender immediately by reply email, delete this
&gt; communication, and destroy all copies of the transmittal (including
attachments, if any).
&gt;

--
Seif Saqallah
(Pronouns: he/him/his.)
University of Michigan
Juris Doctor/
Masters in Middle Eastern and North African Studies J.D/M.A Candidate |
2021

International Studies, Arabic Studies, and Judaic Studies; Law, Justice,
and Social Change B.A | 2017

248-325-7091
[email-masked]

Student Attorney | International Transactions Clinic University of
Michigan Law School
3120 Jeffries Hall
701 South State Street
Ann Arbor, Michigan 48109
https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.law.u
mich.edu%2FITC&amp;amp;data=02%7C01%7Ckimberlee.dirks%40thomsonreuters.com%7C8
ad83881134b41bb13fd08d83f80b6a0%7C62ccb8646a1a4b5d8e1c397dec1a8258%7C0%7C0
%7C637329169349340642&amp;amp;sdata=StFCdaG%2FKeDbsRW1JYQzallqaSWmWKrLYQMZOCRN
Ca8%3D&amp;amp;reserved=0

The information in this transmittal (including attachments, if any) is
confidential and may contain privileged information. If you are not the
intended recipient and have received this transmittal in error, please
notify the sender immediately by reply email, delete this communication,
and destroy all copies of the transmittal (including attachments, if any).

--
Seif Saqallah
(Pronouns: he/him/his.)
University of Michigan
Juris Doctor/
Masters in Middle Eastern and North African Studies J.D/M.A Candidate |
2021

International Studies, Arabic Studies, and Judaic Studies; Law, Justice,
and Social Change B.A | 2017

248-325-7091
[email-masked]

Student Attorney | International Transactions Clinic University of
Michigan Law School
3120 Jeffries Hall
701 South State Street
Ann Arbor, Michigan 48109
https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.law.u
mich.edu%2FITC&amp;amp;data=02%7C01%7Ckimberlee.dirks%40thomsonreuters.com%7C8
ad83881134b41bb13fd08d83f80b6a0%7C62ccb8646a1a4b5d8e1c397dec1a8258%7C0%7C0
%7C637329169349340642&amp;amp;sdata=StFCdaG%2FKeDbsRW1JYQzallqaSWmWKrLYQMZOCRN
Ca8%3D&amp;amp;reserved=0

The information in this transmittal (including attachments, if any) is
confidential and may contain privileged information. If you are not the
intended recipient and have received this transmittal in error, please
notify the sender immediately by reply email, delete this communication,
and destroy all copies of the transmittal (including attachments, if any).

------------------------------

Message: 2
Date: Wed, 12 Aug 2020 13:50:54 +0000
From: &quot;Singh, Nandini&quot; &lt;[email-masked]&gt;
To: Blind Law Mailing List &lt;[email-masked]&gt;
Subject: Re: [blindLaw] WestLaw&#x27;s unhelpful response.
Message-ID: &lt;[email-masked]&gt;
Content-Type: text/plain; charset=&quot;utf-8&quot;

Hi Seif,

On copying language with reference, this does not work with JAWS. I
understand that someone on this list found a way by using JAWS&#x27; multiple
cursors, but the method remains cumbersome and likely unintuitive. I know
a number of us have repeatedly asked Westlaw to fix this aspect of the
platform. It would be such a great feature to have work with screen
readers. I am not sure what is the roadblock, whether a technological
shortcoming or bandwidth of the Westlaw developers. Ideally, JAWS coders
and Westlaw developers would work on this aspect together to find a
solution. I do use the ?copy citation? button located on any page of a
legal reference to do exactly that, and I find that this does save me some
time.

On the lack of an accessibility guide, that may be correct, though
understandably annoying. I am not aware of a JAWS guide to Westlaw. I
learned how to use Westlaw like my sighted peers. After an initial
training, I played around on the platform. For things I could not quite
figure out, I contacted the reference attorneys, including the ones who
are knowledgeable about the operation of JAWS. Aside for the litigation
analytics tool, which is something I have never had to use, Westlaw is
pretty accessible.

Regards,
Nikki

-----Original Message-----
From: BlindLaw &lt;[email-masked]&gt; On Behalf Of Seif-Eldeen
Saqallah via BlindLaw
Sent: Wednesday, August 12, 2020 9:29 AM
To: [email-masked]
Cc: Seif-Eldeen Saqallah &lt;[email-masked]&gt;
Subject: [blindLaw] WestLaw&#x27;s unhelpful response.

[EXTERNAL]

Hello all,

Below is an unhelpful  response I received from Westlaw stating that one
cannot copy both the quote and citation--including the pin--at the same
time. It also states that there is no guide on how to use it with an
accessible svreenreader.

I have heard otherwise, that options for these exist.

Any ideas?

Sincerely,

Seif

---------- Forwarded message ----------

From: &quot;Rust-Small, Stephanie (Legal)&quot;
&lt;[email-masked]&lt;mailto:stephanie.rust-small@thoms
onreuters.com&gt;&gt;

Date: Wed, 12 Aug 2020 12:07:32 +0000

Subject: RE: Does the Update TO WestLaw Enable Blind JAWS Users to copy a
case quote and citation?

To: Seif-Eldeen Saqallah &lt;[email-masked]&lt;mailto:[email-masked]&gt;&gt;

Dear Seif,

There is not an option to for JAWS to Copy with Reference - copy the
language and then get the citation with the pin cite unfortunately.

The Copy Cite option is what is available with JAWS - I will pass along as
feedback the request for Copy with Reference with JAWS.  We do not have a
accessibility guide for JAWS and Westlaw unfortunately - If you have
questions for navigating or would like to set up a training please reach
out to myself or Jennifer Ibanez.

Kind Regards,

Stephanie

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
? ? Stephanie Rust-Small Reference Attorney

Thomson Reuters

the answer company

Phone: 1-800-328-4880

[email-masked]&lt;mailto:[email-masked]&gt;

tr.com

-----Original Message-----

From: Seif-Eldeen Saqallah &lt;[email-masked]&lt;mailto:[email-masked]&gt;&gt;

Sent: Tuesday, August 11, 2020 1:06 PM

To: Rust-Small, Stephanie (Legal)
&lt;[email-masked]&lt;mailto:stephanie.rust-small@thoms
onreuters.com&gt;&gt;

Subject: Re: Does the Update TO WestLaw Enable Blind JAWS Users to copy a
case quote and citation?

Thank you; I appreciate your response.

That is good to know. However, my question is on how to copy the quote and
the citation for that case including the pin cite at which that quote is
found.

Is there an accessibility guide outlining these and other topics?

Sincerely,

Seif

On 8/11/20, Rust-Small, Stephanie (Legal)
&lt;[email-masked]&lt;mailto:stephanie.rust-small@thoms
onreuters.com&gt;&gt; wrote:

&gt; Dear Seif,

&gt;

&gt; Thank you for contacting the Accessibility group of Thomson Reuters.

&gt;

&gt; On Westlaw Edge the JAWS commands of Insert F5, F6, F7 for example

&gt; will work to navigate on the page.  If you are in a case document you

&gt; can do &quot;insert F5&quot; and then go to &quot;Copy document citation to clipboard

&gt; button&quot; press enter and then press enter again.  You will then have a

&gt; Copy Citation for this document option if you Tab you can then set to

&gt; the Citation format and then tab to Copy button and then you can paste
this in your document.

&gt;

&gt; Jennifer and I provide training on Westlaw, or we can answer any

&gt; questions that you may have regarding using Westlaw with your
accessibility software.

&gt; We go over basic navigating and in-depth training for specific content

&gt; on Westlaw and using JAWS or other accessibility software.  We can

&gt; schedule phone training and we are generally available from 7am ? 6:30

&gt; pm CST time Monday ? Friday.

&gt;

&gt; Please let me know if you have any further questions.

&gt;

&gt;

&gt; General email for Accessibility Team:

&gt;

&gt; [email-masked]&lt;mailto:WestAccessibility@thomsonr
&gt; euters.com&gt;

&gt;

&gt;

&gt; Reference Attorneys:

&gt;

&gt; Stephanie Rust-Small

&gt; Phone Number: 952-214-5410

&gt; Email: [email-masked]&lt;mailto:[email-masked]&gt;

&gt;

&gt;

&gt; Jennifer Ibanez

&gt; Phone Number: 952-214-5436

&gt; Email: [email-masked]&lt;mailto:[email-masked]&gt;

&gt;

&gt;

&gt;

&gt; Kind regards,

&gt; Stephanie

&gt;

&gt;

&gt; ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

&gt; ? ? ? ? Stephanie Rust-Small Reference Attorney

&gt;

&gt; Thomson Reuters

&gt; the answer company

&gt;

&gt; Phone: 1-800-328-4880

&gt;

&gt; [email-masked]&lt;mailto:[email-masked]&gt;

&gt;

&gt; tr.com

&gt;

&gt; -----Original Message-----

&gt; From: Seif-Eldeen Saqallah &lt;[email-masked]&lt;mailto:[email-masked]&gt;&gt;

&gt; Sent: Saturday, August 8, 2020 1:03 AM

&gt; To: Eshare, Support
&gt; &lt;[email-masked]&lt;mailto:[email-masked]&gt;
&gt; &gt;;

&gt; WestAccessibility
&gt; &lt;[email-masked]&lt;mailto:West.WestAccessibili
&gt; [email-masked]&gt;&gt;

&gt; Subject: Does the Update TO WestLaw Enable Blind JAWS Users to copy a

&gt; case quote and citation?

&gt;

&gt; Dear Westlaw,

&gt;

&gt; I hope you are well.

&gt;

&gt; I am glad to see that a new update to Westlaw is now available.

&gt;

&gt; DO you know if

&gt; (1) there is a guide on how to use it with screenreaders such as JAWS;

&gt;

&gt; (2) if the accessibility issues I mentioned over the past few years

&gt; were fixed; and

&gt;

&gt; (3) specifically, how to copy a quote with its case and pin citation,

&gt; as I still do not know how to do so with JAWS on WestLaw, an issue I

&gt; rpeorted years ago.

&gt;

&gt; I hoped this issue

&gt; would at least be addressed in the new update. Perhaps it is fixed and

&gt; I just do not yet know?

&gt;

&gt; I tried to do so, but could not find a way.

&gt; Again, it would be helpful to have a screenreader guide to using
Westlaw.

&gt;

&gt; As always, thank you for your assistance.

&gt;

&gt; Sincerely,

&gt; Seif

&gt;

&gt;

&gt;

&gt; --

&gt; Seif Saqallah

&gt; (Pronouns: he/him/his.)

&gt; University of Michigan

&gt; Juris Doctor/

&gt; Masters in Middle Eastern and North African Studies J.D/M.A Candidate

&gt; |

&gt; 2021

&gt;

&gt; International Studies, Arabic Studies, and Judaic Studies; Law,

&gt; Justice, and Social Change B.A | 2017

&gt;

&gt; 248-325-7091

&gt; [email-masked]&lt;mailto:[email-masked]&gt;

&gt;

&gt; Student Attorney | International Transactions Clinic University of

&gt; Michigan Law School

&gt; 3120 Jeffries Hall

&gt; 701 South State Street

&gt; Ann Arbor, Michigan 48109

&gt; https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.l

&gt; aw.umich.edu%2FITC&amp;amp;data=02%7C01%7Cstephanie.rust-small%40thomsonre

&gt; uters.com%7Ce8eb272bcb7648e2def608d83e212b89%7C62ccb8646a1a4b5d8e1c397

&gt; dec1a8258%7C0%7C0%7C637327659468040729&amp;amp;sdata=Zjwg0AEuEwBiSb66rmrrC

&gt; uvTo%2BTuvL8TlUvD8PfiFkc%3D&amp;amp;reserved=0

&gt;

&gt; The information in this transmittal (including attachments, if any) is

&gt; confidential and may contain privileged information. If you are not

&gt; the intended recipient and have received this transmittal in error,

&gt; please notify the sender immediately by reply email, delete this

&gt; communication, and destroy all copies of the transmittal (including
attachments, if any).

&gt;

--

Seif Saqallah

(Pronouns: he/him/his.)

University of Michigan

Juris Doctor/

Masters in Middle Eastern and North African Studies J.D/M.A Candidate |
2021

International Studies, Arabic Studies, and Judaic Studies; Law, Justice,
and Social Change B.A | 2017

248-325-7091

[email-masked]&lt;mailto:[email-masked]&gt;

Student Attorney | International Transactions Clinic University of
Michigan Law School

3120 Jeffries Hall

701 South State Street

Ann Arbor, Michigan 48109

https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.law.u
mich.edu%2FITC&amp;amp;data=02%7C01%7Ckimberlee.dirks%40thomsonreuters.com%7C8
ad83881134b41bb13fd08d83f80b6a0%7C62ccb8646a1a4b5d8e1c397dec1a8258%7C0%7C0
%7C637329169349350600&amp;amp;sdata=10vN4S4itbYAkI69ghgCdQzaz9rBtWm4bef4%2FJBm
Dag%3D&amp;amp;reserved=0

The information in this transmittal (including attachments, if any) is
confidential and may contain privileged information. If you are not the
intended recipient and have received this transmittal in error, please
notify the sender immediately by reply email, delete this communication,
and destroy all copies of the transmittal (including attachments, if any).

--

Seif Saqallah

(Pronouns: he/him/his.)

University of Michigan

Juris Doctor/

Masters in Middle Eastern and North African Studies J.D/M.A Candidate |
2021

International Studies, Arabic Studies, and Judaic Studies; Law, Justice,
and Social Change B.A | 2017

248-325-7091

[email-masked]&lt;mailto:[email-masked]&gt;

Student Attorney | International Transactions Clinic University of
Michigan Law School

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------------------------------

Message: 3
Date: Wed, 12 Aug 2020 09:56:25 -0400
From: Seif-Eldeen Saqallah &lt;[email-masked]&gt;
To: Blind Law Mailing List &lt;[email-masked]&gt;
Subject: Re: [blindLaw] WestLaw&#x27;s unhelpful response.
Message-ID:

&lt;[email-masked]&gt;
Content-Type: text/plain; charset=&quot;UTF-8&quot;

Thank you, Nikki; this is helpful and encouraging.

Sincerely,
Seif

On 8/12/20, Singh, Nandini via BlindLaw &lt;[email-masked]&gt; wrote:
&gt; Hi Seif,
&gt;
&gt; On copying language with reference, this does not work with JAWS. I
&gt; understand that someone on this list found a way by using JAWS&#x27;
&gt; multiple cursors, but the method remains cumbersome and likely
&gt; unintuitive. I know a number of us have repeatedly asked Westlaw to
&gt; fix this aspect of the platform. It would be such a great feature to
have work with screen readers.
&gt; I am not sure what is the roadblock, whether a technological
&gt; shortcoming or bandwidth of the Westlaw developers. Ideally, JAWS
&gt; coders and Westlaw developers would work on this aspect together to
&gt; find a solution. I do use the ?copy citation? button located on any
&gt; page of a legal reference to do exactly that, and I find that this does
save me some time.
&gt;
&gt; On the lack of an accessibility guide, that may be correct, though
&gt; understandably annoying. I am not aware of a JAWS guide to Westlaw. I
&gt; learned how to use Westlaw like my sighted peers. After an initial
&gt; training, I played around on the platform. For things I could not
&gt; quite figure out, I contacted the reference attorneys, including the
&gt; ones who are knowledgeable about the operation of JAWS. Aside for the
&gt; litigation analytics tool, which is something I have never had to use,
Westlaw is pretty accessible.
&gt;
&gt; Regards,
&gt; Nikki
&gt;
&gt;
&gt;
&gt; -----Original Message-----
&gt; From: BlindLaw &lt;[email-masked]&gt; On Behalf Of Seif-Eldeen
&gt; Saqallah via BlindLaw
&gt; Sent: Wednesday, August 12, 2020 9:29 AM
&gt; To: [email-masked]
&gt; Cc: Seif-Eldeen Saqallah &lt;[email-masked]&gt;
&gt; Subject: [blindLaw] WestLaw&#x27;s unhelpful response.
&gt;
&gt;
&gt;
&gt; [EXTERNAL]
&gt;
&gt;
&gt;
&gt; Hello all,
&gt;
&gt;
&gt;
&gt; Below is an unhelpful  response I received from Westlaw stating that
&gt; one cannot copy both the quote and citation--including the pin--at the
&gt; same time. It also states that there is no guide on how to use it with
&gt; an accessible svreenreader.
&gt;
&gt;
&gt;
&gt; I have heard otherwise, that options for these exist.
&gt;
&gt;
&gt;
&gt; Any ideas?
&gt;
&gt;
&gt;
&gt; Sincerely,
&gt;
&gt; Seif
&gt;
&gt;
&gt;
&gt;
&gt;
&gt;
&gt;
&gt; ---------- Forwarded message ----------
&gt;
&gt; From: &quot;Rust-Small, Stephanie (Legal)&quot;
&gt; &lt;[email-masked]&lt;mailto:stephanie.rust-small@t
&gt; homsonreuters.com&gt;&gt;
&gt;
&gt; Date: Wed, 12 Aug 2020 12:07:32 +0000
&gt;
&gt; Subject: RE: Does the Update TO WestLaw Enable Blind JAWS Users to
&gt; copy a case quote and citation?
&gt;
&gt; To: Seif-Eldeen Saqallah &lt;[email-masked]&lt;mailto:[email-masked]&gt;&gt;
&gt;
&gt;
&gt;
&gt; Dear Seif,
&gt;
&gt;
&gt;
&gt; There is not an option to for JAWS to Copy with Reference - copy the
&gt; language and then get the citation with the pin cite unfortunately.
&gt;
&gt; The Copy Cite option is what is available with JAWS - I will pass
&gt; along as feedback the request for Copy with Reference with JAWS.  We
&gt; do not have a accessibility guide for JAWS and Westlaw unfortunately -
&gt; If you have questions for navigating or would like to set up a
&gt; training please reach out to myself or Jennifer Ibanez.
&gt;
&gt;
&gt;
&gt; Kind Regards,
&gt;
&gt;
&gt;
&gt; Stephanie
&gt;
&gt;
&gt;
&gt; ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
? ?
&gt; ? Stephanie Rust-Small Reference Attorney
&gt;
&gt;
&gt;
&gt; Thomson Reuters
&gt;
&gt; the answer company
&gt;
&gt;
&gt;
&gt; Phone: 1-800-328-4880
&gt;
&gt;
&gt;
&gt; [email-masked]&lt;mailto:[email-masked]&gt;
&gt;
&gt;
&gt;
&gt; tr.com
&gt;
&gt;
&gt;
&gt; -----Original Message-----
&gt;
&gt; From: Seif-Eldeen Saqallah &lt;[email-masked]&lt;mailto:[email-masked]&gt;&gt;
&gt;
&gt; Sent: Tuesday, August 11, 2020 1:06 PM
&gt;
&gt; To: Rust-Small, Stephanie (Legal)
&gt; &lt;[email-masked]&lt;mailto:stephanie.rust-small@t
&gt; homsonreuters.com&gt;&gt;
&gt;
&gt; Subject: Re: Does the Update TO WestLaw Enable Blind JAWS Users to
&gt; copy a case quote and citation?
&gt;
&gt;
&gt;
&gt; Thank you; I appreciate your response.
&gt;
&gt; That is good to know. However, my question is on how to copy the quote
&gt; and the citation for that case including the pin cite at which that
&gt; quote is found.
&gt;
&gt;
&gt;
&gt; Is there an accessibility guide outlining these and other topics?
&gt;
&gt;
&gt;
&gt; Sincerely,
&gt;
&gt; Seif
&gt;
&gt;
&gt;
&gt; On 8/11/20, Rust-Small, Stephanie (Legal)
&gt; &lt;[email-masked]&lt;mailto:stephanie.rust-small@t
&gt; homsonreuters.com&gt;&gt;
&gt; wrote:
&gt;
&gt;&gt; Dear Seif,
&gt;
&gt;&gt;
&gt;
&gt;&gt; Thank you for contacting the Accessibility group of Thomson Reuters.
&gt;
&gt;&gt;
&gt;
&gt;&gt; On Westlaw Edge the JAWS commands of Insert F5, F6, F7 for example
&gt;
&gt;&gt; will work to navigate on the page.  If you are in a case document you
&gt;
&gt;&gt; can do &quot;insert F5&quot; and then go to &quot;Copy document citation to
&gt;&gt; clipboard
&gt;
&gt;&gt; button&quot; press enter and then press enter again.  You will then have a
&gt;
&gt;&gt; Copy Citation for this document option if you Tab you can then set to
&gt;
&gt;&gt; the Citation format and then tab to Copy button and then you can
&gt;&gt; paste this in your document.
&gt;
&gt;&gt;
&gt;
&gt;&gt; Jennifer and I provide training on Westlaw, or we can answer any
&gt;
&gt;&gt; questions that you may have regarding using Westlaw with your
&gt;&gt; accessibility software.
&gt;
&gt;&gt; We go over basic navigating and in-depth training for specific
&gt;&gt; content
&gt;
&gt;&gt; on Westlaw and using JAWS or other accessibility software.  We can
&gt;
&gt;&gt; schedule phone training and we are generally available from 7am ?
&gt;&gt; 6:30
&gt;
&gt;&gt; pm CST time Monday ? Friday.
&gt;
&gt;&gt;
&gt;
&gt;&gt; Please let me know if you have any further questions.
&gt;
&gt;&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt; General email for Accessibility Team:
&gt;
&gt;&gt;
&gt;
&gt;&gt; [email-masked]&lt;mailto:WestAccessibility@thomson
&gt;&gt; reuters.com&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt; Reference Attorneys:
&gt;
&gt;&gt;
&gt;
&gt;&gt; Stephanie Rust-Small
&gt;
&gt;&gt; Phone Number: 952-214-5410
&gt;
&gt;&gt; Email:
&gt;&gt; [email-masked]&lt;mailto:[email-masked]&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt; Jennifer Ibanez
&gt;
&gt;&gt; Phone Number: 952-214-5436
&gt;
&gt;&gt; Email: [email-masked]&lt;mailto:[email-masked]&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt; Kind regards,
&gt;
&gt;&gt; Stephanie
&gt;
&gt;&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt; ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
&gt;
&gt;&gt; ? ? ? ? Stephanie Rust-Small Reference Attorney
&gt;
&gt;&gt;
&gt;
&gt;&gt; Thomson Reuters
&gt;
&gt;&gt; the answer company
&gt;
&gt;&gt;
&gt;
&gt;&gt; Phone: 1-800-328-4880
&gt;
&gt;&gt;
&gt;
&gt;&gt; [email-masked]&lt;mailto:[email-masked]&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt; tr.com
&gt;
&gt;&gt;
&gt;
&gt;&gt; -----Original Message-----
&gt;
&gt;&gt; From: Seif-Eldeen Saqallah &lt;[email-masked]&lt;mailto:[email-masked]&gt;&gt;
&gt;
&gt;&gt; Sent: Saturday, August 8, 2020 1:03 AM
&gt;
&gt;&gt; To: Eshare, Support
&gt;&gt; &lt;[email-masked]&lt;mailto:[email-masked]
&gt;&gt; &gt;&gt;;
&gt;
&gt;&gt; WestAccessibility
&gt;&gt; &lt;[email-masked]&lt;mailto:West.WestAccessibil
&gt;&gt; [email-masked]&gt;&gt;
&gt;
&gt;&gt; Subject: Does the Update TO WestLaw Enable Blind JAWS Users to copy a
&gt;
&gt;&gt; case quote and citation?
&gt;
&gt;&gt;
&gt;
&gt;&gt; Dear Westlaw,
&gt;
&gt;&gt;
&gt;
&gt;&gt; I hope you are well.
&gt;
&gt;&gt;
&gt;
&gt;&gt; I am glad to see that a new update to Westlaw is now available.
&gt;
&gt;&gt;
&gt;
&gt;&gt; DO you know if
&gt;
&gt;&gt; (1) there is a guide on how to use it with screenreaders such as
&gt;&gt; JAWS;
&gt;
&gt;&gt;
&gt;
&gt;&gt; (2) if the accessibility issues I mentioned over the past few years
&gt;
&gt;&gt; were fixed; and
&gt;
&gt;&gt;
&gt;
&gt;&gt; (3) specifically, how to copy a quote with its case and pin citation,
&gt;
&gt;&gt; as I still do not know how to do so with JAWS on WestLaw, an issue I
&gt;
&gt;&gt; rpeorted years ago.
&gt;
&gt;&gt;
&gt;
&gt;&gt; I hoped this issue
&gt;
&gt;&gt; would at least be addressed in the new update. Perhaps it is fixed
&gt;&gt; and
&gt;
&gt;&gt; I just do not yet know?
&gt;
&gt;&gt;
&gt;
&gt;&gt; I tried to do so, but could not find a way.
&gt;
&gt;&gt; Again, it would be helpful to have a screenreader guide to using
Westlaw.
&gt;
&gt;&gt;
&gt;
&gt;&gt; As always, thank you for your assistance.
&gt;
&gt;&gt;
&gt;
&gt;&gt; Sincerely,
&gt;
&gt;&gt; Seif
&gt;
&gt;&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt; --
&gt;
&gt;&gt; Seif Saqallah
&gt;
&gt;&gt; (Pronouns: he/him/his.)
&gt;
&gt;&gt; University of Michigan
&gt;
&gt;&gt; Juris Doctor/
&gt;
&gt;&gt; Masters in Middle Eastern and North African Studies J.D/M.A Candidate
&gt;
&gt;&gt; |
&gt;
&gt;&gt; 2021
&gt;
&gt;&gt;
&gt;
&gt;&gt; International Studies, Arabic Studies, and Judaic Studies; Law,
&gt;
&gt;&gt; Justice, and Social Change B.A | 2017
&gt;
&gt;&gt;
&gt;
&gt;&gt; 248-325-7091
&gt;
&gt;&gt; [email-masked]&lt;mailto:[email-masked]&gt;
&gt;
&gt;&gt;
&gt;
&gt;&gt; Student Attorney | International Transactions Clinic University of
&gt;
&gt;&gt; Michigan Law School
&gt;
&gt;&gt; 3120 Jeffries Hall
&gt;
&gt;&gt; 701 South State Street
&gt;
&gt;&gt; Ann Arbor, Michigan 48109
&gt;
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&gt;
&gt;
&gt; --
&gt;
&gt; Seif Saqallah
&gt;
&gt; (Pronouns: he/him/his.)
&gt;
&gt; University of Michigan
&gt;
&gt; Juris Doctor/
&gt;
&gt; Masters in Middle Eastern and North African Studies J.D/M.A Candidate
&gt; |
&gt; 2021
&gt;
&gt;
&gt;
&gt; International Studies, Arabic Studies, and Judaic Studies; Law,
&gt; Justice, and Social Change B.A | 2017
&gt;
&gt;
&gt;
&gt; 248-325-7091
&gt;
&gt; [email-masked]&lt;mailto:[email-masked]&gt;
&gt;
&gt;
&gt;
&gt; Student Attorney | International Transactions Clinic University of
&gt; Michigan Law School
&gt;
&gt; 3120 Jeffries Hall
&gt;
&gt; 701 South State Street
&gt;
&gt; Ann Arbor, Michigan 48109
&gt;
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&gt;
&gt;
&gt;
&gt; --
&gt;
&gt; Seif Saqallah
&gt;
&gt; (Pronouns: he/him/his.)
&gt;
&gt; University of Michigan
&gt;
&gt; Juris Doctor/
&gt;
&gt; Masters in Middle Eastern and North African Studies J.D/M.A Candidate
&gt; |
&gt; 2021
&gt;
&gt;
&gt;
&gt; International Studies, Arabic Studies, and Judaic Studies; Law,
&gt; Justice, and Social Change B.A | 2017
&gt;
&gt;
&gt;
&gt; 248-325-7091
&gt;
&gt; [email-masked]&lt;mailto:[email-masked]&gt;
&gt;
&gt;
&gt;
&gt; Student Attorney | International Transactions Clinic University of
&gt; Michigan Law School
&gt;
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&gt;
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--
Seif Saqallah
(Pronouns: he/him/his.)
University of Michigan
Juris Doctor/
Masters in Middle Eastern and North African Studies J.D/M.A Candidate |
2021

International Studies, Arabic Studies, and Judaic Studies; Law, Justice,
and Social Change B.A | 2017

248-325-7091
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Student Attorney | International Transactions Clinic University of
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