[Blindtlk] Thought you all mightfind thisinteresting-AirTranfined $500K for disability violations

Bryan Schulz b.schulz at sbcglobal.net
Tue Aug 31 15:03:29 UTC 2010


this doesn't matter on southwest, the aisle is narrow and there are ways of 
doing it at the same pace as the others.

Bryan Schulz

----- Original Message ----- 
From: "Steve P. Deeley" <stevep.deeley at insightbb.com>
To: "Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Tuesday, August 31, 2010 9:21 AM
Subject: Re: [Blindtlk] Thought you all mightfind 
thisinteresting-AirTranfined $500K for disability violations


>I have observed blind individuals who refused assistance from the flight
> crew when boarding and they held everyone else up while fumbling around.
> This is a real issue that blind individuals should take into 
> consideration.
> I have vision, however, I always allow a member of the flight crew to 
> assist
> me in locating my seat quickly.  If you are a frequent business flier, 
> then
> you know time is money!!
> Steve
> ----- Original Message ----- 
> From: "Graves, Diane" <dgraves at icrc.IN.gov>
> To: "'Blind Talk Mailing List'" <blindtlk at nfbnet.org>
> Sent: Tuesday, August 31, 2010 10:03 AM
> Subject: Re: [Blindtlk] Thought you all might find
> thisinteresting-AirTranfined $500K for disability violations
>
>
>> With regard to preboarding, I think the word "preference" is the key.
>> There was a time when it was forced on us whether we wanted it or not.
>>
>> We are all individuals. Another example would be perhaps crossing a busy
>> intersection. There are some blind individuals who would prefer to have a
>> fellow crosser offer an arm or some assistance. There are others who feel
>> competent in this area and would prefer to be left alone to do it
>> themselves. With regard to the latter group, if a sighted person comes up
>> and offers some assistance which is politely refused and the sighted
>> person goes on about their business, , there is no problem. If, however,
>> that sighted person insists, grabs the blind person's arm, not taking 
>> "no"
>> for an answer, that constitutes a major problem and should  not be
>> tolerated.
>>
>> person
>>
>>
>> Diane Graves
>> Civil Rights Specialist
>> Indiana Civil Rights Commission
>> Alternative Dispute Resolutions Unit
>> 317-232-2647
>>
>> "It is service that measures success."
>> George Washington Carver
>>
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>> -----Original Message-----
>> From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] On
>> Behalf Of cheryl echevarria
>> Sent: Tuesday, August 31, 2010 9:34 AM
>> To: Blind Talk Mailing List
>> Subject: Re: [Blindtlk] Thought you all might find this
>> interesting-AirTran fined $500K for disability violations
>>
>> I am making note to this because after the convention, I got a lot of
>> e-mails asking me who to contact at the airlines where it was related to 
>> a
>> guide dog user, having issues with the staff or a blind person force to
>> sit
>> in wheelchairs.
>>
>> It is just a topic, and we don't know what other issues airtran has, they
>> might not think it is worth noting about guide dogs and the blind.  Who
>> knows, I posted it as interest and reminding people here since we are a
>> non-profit organization that is an advocacy group for the blind.
>>
>>
>> The biggest compliment you can pay me is to recommend my services!
>>
>> Cheryl Echevarria
>> Independent Travel Consultant
>> C10-10646
>>
>> http://Echevarriatravel.com
>> 1-866-580-5574
>> skype: angeldn3
>>
>> Reservations at echevarriatravel.com
>> Affiliated as an Independent Contractor with Montrose Travel
>> CST-1018299-10
>> Affiliated as an Independent Contractor with Absolute Cruise and Travel
>> Inc.
>>
>>
>> ----- Original Message ----- 
>> From: "Hyde, David W. (ESC)" <david.hyde at wcbvi.k12.wi.us>
>> To: "'Blind Talk Mailing List'" <blindtlk at nfbnet.org>
>> Sent: Tuesday, August 31, 2010 8:58 AM
>> Subject: Re: [Blindtlk] Thought you all might find this
>> interesting-AirTran
>> fined $500K for disability violations
>>
>>
>>> The objection is to forced pre-boarding.
>>>
>>> -----Original Message-----
>>> From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] 
>>> On
>>> Behalf Of Peachtree Travel
>>> Sent: Tuesday, August 31, 2010 7:51 AM
>>> To: Blind Talk Mailing List
>>> Subject: Re: [Blindtlk] Thought you all might find this
>>> interesting -AirTran fined $500K for disability violations
>>>
>>> Ray:
>>>
>>> By law, all the airlines are required to have a system in place to
>>> document all disability complaints.  This stems from the ADA mandates.
>>> Sounds like Air Tran was either underreporting the complaints or doing
>>> nothing in a timely manner regarding the complaints they already had on
>>> file.
>>>
>>> It also seems most of the complaints that Air ran is being accused of
>>> underreporting or not taking action on are from wheelchair users or not
>>> helping a blind person get to their flight or connection on time.
>>>
>>> I remember when working for Marriott International, we had strict
>>> guidelines for ADA calls.  We could never tell the disability caller
>>> there
>>> wasn't any accessible rooms in the hotel.  If we couldn't guaranty them 
>>> a
>>> accessible room, we had to finish the reservation and transfer the call
>>> to
>>> the ADA department.
>>>
>>> The biggest compliment you can pay me is to recommend my services!
>>>
>>> Maurice
>>>
>>> We know that you have a choice in choosing a Travel Partner and truly
>>> appreciate that you have selected Peachtree Travel.
>>>
>>> Independent Travel Consultant
>>> http://www.Peachtreetravel.net
>>> (phone) 888-389-2723
>>> (fax) 888-563-4698
>>> Reservations at peachtreetravel.net
>>> Affiliated as an Independent Contractor with Montrose Travel
>>> CST-1018299-10
>>>
>>>
>>> _______________________________________________
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>>
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>
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