[Blindtlk] Thought you all might find this interesting- AirTran fined $500K for disability violations

Laurie Porter freespirit1 at tds.net
Wed Sep 1 00:38:07 UTC 2010


I think what we're saying here is that we should have the choice to preboard 
or not. There are some who like to preboard, but there are others who don't 
want or think it's necessary to do so. The key here is not making a rule 
that people have to comply with it just because they are disabled.
----- Original Message ----- 
From: "Steve P. Deeley" <stevep.deeley at insightbb.com>
To: "Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Tuesday, August 31, 2010 8:24 AM
Subject: Re: [Blindtlk] Thought you all might find this interesting- AirTran 
fined $500K for disability violations


>I can say that I like pre-boarding.  You can get in your seat and get
> settled prior to anyone getting on.
>
> Steve
> ----- Original Message ----- 
> From: "Ray Foret Jr" <rforetjr at comcast.net>
> To: "Blind Talk Mailing List" <blindtlk at nfbnet.org>
> Sent: Tuesday, August 31, 2010 8:06 AM
> Subject: Re: [Blindtlk] Thought you all might find this interesting -
> AirTran fined $500K for disability violations
>
>
>> The interesting question is this.  How would this effect us?  I thought 
>> we
>> were opposed to pre-boarding and all that rubbish.  Could it possibly be
>> that I'm missing something?
>>
>>
>> Sincerely,
>> The Constantly Barefooted Ray!!!
>>
>> A Very Proud and Happy Mac User!!!
>>
>> E-Mail:
>> rforetjr at comcast dot net
>> Skype Name:
>> barefootedray
>>
>> On Aug 31, 2010, at 6:27 AM, cheryl echevarria wrote:
>>
>> Please also remember you can find daily updates on my wordpress.com
>> account
>> http://www.echevarriatravel.wordpress.com  This is why to report issues 
>> to
>> the air carriers and to the government when there are issues on your
>> flights, and you know that they are violating your rights.
>>
>>
>>> From Travel Weeklyn
>> By: Michael Fabey
>> August 30, 2010
>> The Transportation Department today assessed a civil penalty of about
>> $500,000 against AirTran for failing to meet DOT requirements for
>> providing
>> proper boarding assistance for disabled passengers and other violations 
>> of
>> federal disability regulations, the agency said.
>>
>> In addition to the boarding assistance violations, AirTran also 
>> frequently
>> did not provide an adequate written response to complaints from 
>> passengers
>> and failed to properly categorize disability complaints in reports filed
>> with the DOT, the agency said.
>>
>> To reduce the civil penalty, the DOT said, AirTran may use up to $200,000
>> to
>> improve its service to disabled passengers beyond what is required by 
>> law.
>> Up to $60,000 may be used to establish a council to help the carrier
>> comply
>> with federal disability rules and hire a manager for disability
>> accommodations. Additionally, up to $140,000 may be used to develop an
>> automated system to track AirTran's wheelchair assistance performance at
>> its
>> major hub airports.
>>
>> AirTran spokesman Christopher White said the airline has begun
>> implementing
>> those initiatives and others to better serve passengers with special
>> needs.
>>
>> Loading comments...
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>>
>> The biggest compliment you can pay me is to recommend my services!
>>
>> Cheryl Echevarria
>> Independent Travel Consultant
>> C10-10646
>>
>> http://Echevarriatravel.com
>> 1-866-580-5574
>> skype: angeldn3
>>
>> Reservations at echevarriatravel.com
>> Affiliated as an Independent Contractor with Montrose Travel
>> CST-1018299-10
>> Affiliated as an Independent Contractor with Absolute Cruise and Travel
>> Inc.
>>
>>
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>
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