[Blindtlk] nfb and southwest

[Diane]

Just my 2 cents too...
I have travelled Southwest for years, and have never had any problem except 
last year coming home from Boston: the stop in Orlando was supposed to be to 
pick up people, but at the last minute they had me changing planes.  They 
have always been ultra courteous and helpful when I have flown!
Diane
----- Original Message ----- 
From: "cheryl echevarria" <cherylandmaxx at hotmail.com>
To: "Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Friday, May 27, 2011 8:20 AM
Subject: Re: [Blindtlk] nfb and southwest


Hi all, let me explain about Southwest and Airtran, which are now the same 
company under Southwest.

They might be the cheapest out there for flights, one problem is with them 
they are not under the same umbrella of all the other airlines including 
most International Airlines that fly in and out of the US.

They are not ARC - Airlines Reporting Corporation, this really shouldn't 
matter to the everyday client, but in the industry that is a pain in the 
butt, we don't get updates from the airlines should your flights change or 
be cancelled until the last minute, and here is a little more explanation on 
what it is.

is a technology solutions company providing transaction settlement and data 
information services. Airlines, travel agencies, Corporate Travel 
Departments (CTD), railroads, and other travel suppliers process more than 
$80 billion annually through ARC's world-class settlement system - making it 
the financial backbone of travel distribution. ARC COMPASS®, the leading, 
trusted source for travel transaction information, powers data and 
analytical tools that help ARC customers make confident business decisions.

Now it also has to follow ADA and Air Carrier Access Act, which is stronger 
then the ADA in our favor.

But the problem is that since they are not part of ARC, they think they can 
do anything they want, until someone like NFB or any other organization 
comes around and shows them that they are wrong and then does it again.

I have not had any issues flying southwest, and they are the only airlines 
out of my are of Long Island I can use without going to JFK.

Just putting my 2 cents again.

They don't work well with us Travel Professionals either. Since we have to 
have ARC Certification to book air fees, since I am under a host agency, 
rather 2, that they have the ARC certifications. So if someone is just 
looking for airfare unless they cannot maneuver the websites I have no 
problem in booking airfare for anyone.


Leading the Way in Independent Travel

Cheryl Echevarria
http://www.Echevarriatravel.com<http://www.echevarriatravel.com/>
631-456-5394
reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com>



Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10
Affiliated as an Independent Contractor with Absolute Cruise and Travel, 
Inc.
  ----- Original Message ----- 
  From: David R.Stayer<mailto:davidandloristayer at verizon.net>
  To: blindtlk at nfbnet.org<mailto:blindtlk at nfbnet.org>
  Sent: Friday, May 27, 2011 9:11 AM
  Subject: Re: [Blindtlk] nfb and southwest


  We passed a resolution regarding this issue last year.

  ----- Original Message -----
  From: mr. hooper 
<james_hooper at earthlink.net<mailto:james_hooper at earthlink.net>>
  To:  <blindtlk at nfbnet.org<mailto:blindtlk at nfbnet.org>>
  Date: Friday, May 27, 2011 02:58:10 AM
  Subject: [Blindtlk] nfb and southwest

  >
  >
  > greetings all federationists am i correct that their was an issue 
between nfb and southwest?
  >  at one time up to a week ago   their site had a link that made it very 
usable.  they hav since moved the link to a different screen making it 
vertually imposible  to book a flight i was just wondering what nfb's sbance 
had been with accessability of their website.
  >   i have contacted both southwest and their response was we don't have 
to comply with scrreen readers. i also contacted nfb's answer line in terms 
of technology so hopefully they can fesove the issue.  when i first 
contacted southwest a week ago i wasn't confruntational at all,  i just 
wanted to point out that at one time their site worked quite well.
  > _______________________________________________
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  Each day is a precious gift.
  David R. Stayer,  LCSW-R

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