[Blindtlk] a sincere appology, and a possible discrimination case.

Sun Aug 17 21:54:18 UTC 2014

The last time I heard this topic discussed, it seems as if someone said that
stores are not obligated to assist, however, most do this willingly. If it
had been a busy time of day, then 
Calling them might have been a courteous thing to do. But, since it was the
middle of the night and they are open 24 hours, obviously, we all know they
were not busy unless it was "black Friday" which occurs in November.
Frankly, the only time I have ever called for an assistant is when I have
been going clothes shopping and have asked specifically for a shopper. Even
with that, I went in once on the spur of the moment to JCP without any
problem. If you had brought an aid, you wouldn't have needed their help. I'm
concluding that they simply did not want to help. Have you gone there during
daytime hours? If so, it simply may have been the folks on duty. I would
contact the store's manager and explain your situation. It may be that those
knuckleheads working at night just need a stiff talking to by the powers
that be. 

One more thing, if this was a chain store, then you should file a complaint
with the corporate headquarters. Then, you should talk with the manager and
let that person know of your experience. That way, when corporate confronts
the local store, they know they can't push it under the rug. 

Best of luck

Bonnie Lucas
Good luck.
-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of justin
williams via blindtlk
Sent: Sunday, August 17, 2014 1:37 PM
To: 'Ericka Short'; 'Blind Talk Mailing List'
Subject: Re: [Blindtlk] a sincere appology, and a possible discrimination
case.

Absolutely, you do have a viable complaint.

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Ericka
Short via blindtlk
Sent: Sunday, August 17, 2014 3:47 PM
To: Michael Capelle; Blind Talk Mailing List
Subject: Re: [Blindtlk] a sincere appology, and a possible discrimination
case.

Wausau WI, right?  You did the right thing as long as you didn't blow your
cool at the guy and was direct when you called.  IF you asked for shoppers
assistance, then he should have helped with no questions. I have never had
this happen to me in Kenosha in years.  Why don't people understand that
just because you came with a  sighted person doesn't mean they are your paid
assistant? I go some places alone, sometimes hitch a ride with a friend
going to the store anyhow, and never ask for help from the sighted person. 
They go on their merry way getting their own things.  If I need help from
someone I ask staff. That's what they are paid for! How busy can a store be
at 3 am in the morning?????

Ericka
-----Original Message-----
From: Michael Capelle via blindtlk
Sent: Sunday, August 17, 2014 12:42 PM
To: nfb-talk at nfbnet.org ; blindtlk at nfbnet.org
Subject: [Blindtlk] a sincere appology, and a possible discrimination case.

Hello NFB!
I am coming to you to first of all, appologize for my bitterness.  For those
who know me, I was very bitter about the NFB and its practices.  After this
weekend, and my experience with another organization, I realize, that nfb is
where I belong.
Please see the following incident that did happen to me this past week.

> Hello all.
> I would like to discuss an incident which occured this past wednesday.
> I called a local grocery store, crossroads county market at or about 
> 3:00 A.M. I spoke to a gentleman, curtus, and asked if I could obtain 
> shoppers assistance in an hour, as I am totally blind, and just needed a
few items.
> He said that he would assist me, and to come on in.  I called metro 
> cab, and was transported to the store.  When I arived, curtus was at 
> the counter, and stated to the manager, ryan, that I was here, and he 
> was going to help me shop.  Ryan immediately stopped him, and told him 
> that I needed to bring in an assistant.  I immediately told him, that 
> I don't just have assistance, and that they had helped me shop in the 
> past.  He said yes we do have people that help us, and that if i can't 
> bring in an assistant to arange one for later in the day.  I told him 
> impossible, and he stated that he has handicapped friends who bring in
assistance all the
> time.   I told him, that I am not his handicapped friends, and restated
> that they have helped me in the past, again, he said, his manager, 
> ryan aiers told him that they are not to help us, and that we needed 
> assistance.  I was outraged, and proceeded to call the Wausau police 
> department.  After officers arived, and spoke to ryan, he told them 
> that they are understaffed, and they again can not help me.
> The officers were very kind, and offered me a ride home.  Ryan told 
> the officers that I was still allowed in the store, as long as I 
> brought an assistant.
> Under the ADA, I believe there are clauses that protect our rights, 
> and outline certain things a store must provide to blind persons?
> Do I have a case in regards to discrimination?
> Thanks.
> Mike.
After posting this to the ACB lists, a lot of people supported my side,
while the majority said I deserved it, that I should of prepared better, a
lot of people over there were just very rude, and really offended me.
I felt they just stood on the side-lines, I know the NFB stands up for what
we believe, and that is what I am looking for in an organized movement.
Thanks,
Mike.

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Ericka J. Short
262-697-0510

"I can do all things through Christ who strengthens me". Philippians 4:13

"No hand is too small or too big to do good in this world." EJ. Short 

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