[Blindtlk] Confronting Discrimination at McDonald's

[Marion Gwizdala]

Aricka,
	Once again, let me reiterate, there was never a threat to file a law
suit, only the advisement that we were going to contact upper management of
the company whose number I happen to have in my files since we have worked
with this company on a number of White Cane Safety Day events. As for tone
of voice, your subjective judgement is not an accurate assessment. still
recovering  those who say they would have handled it differently have likely
not been in the situation to defend their civil rights.Furthermore, when we
asked to speak with the manager while the discrimination was taking place,
our requests were ignored and we were falsely told the manager did not speak
English. Arriving at a conclusion based upon five minutes of video without
considering the twenty minutes before it takes the whole incident out of
context. The fact of the matter is we were discriminated against and some
are discounting the seriousness of the offense in much the same way the
manager did. Thanks to those who are supportive because they have faced the
same ignorance and rudeness!

Fraternally yours,
Marion Gwizdala



-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Ericka
Short via blindtlk
Sent: Saturday, July 12, 2014 7:03 PM
To: Ray Foret Jr; Blind Talk Mailing List
Subject: Re: [Blindtlk] Confronting Discrimination at McDonald's

No, the managers' actions were wrong, but I agree with Ray on  tone of voice
and word choice.  I'm sorry things worked out that way Merry, but if I was
starving I might not use the best words either.  The best way to educate is
through calm interaction and explanation.  I know that's tough to do when
you're starving.  I would not sue, but rather ask to talk to the store
owner.  He/she has more control over things than the manager on shift.  I
have done this with different accessibility issues (ie. grocery store) and
it worked very well.  When confronted with a discrimination issue I think
"what would I tell a client to do?" and sometimes it comes out better.  I do
agree with Ray that we don't look good as a part of  society if we are suing
all the time.  Not that the sighted world is much better these days, but I'd
like to think NFB members only sue as last resort.

Ericka J. Short
"I can do all things through Christ who strengthens me". Philippians 4:13

"No hand is too small or too big to do good in this world." EJ. Short 


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