[Blindtlk] Confronting Discrimination at McDonald's

[Rebecca Ilniski]

Hi everyone.  I watched the video and feel that Mary and Marion handled 
the situation appropriately.  Also if you remember near the end of the 
video another customer spoke up and said how unprofessional that 
particular McDonalds was towards its customers. Although the manager did 
say they were sorry I don't believe it was a sincere apology.  If it 
was, they would have gotten a free lunch. I really liked the comparison 
between discriminating against a guide dog team vs an access issue of 
race.  I didn't hear anything about suing just the penalties of a $500 
fine.  I believe if the education wasn't firm and said more gently that 
the managers wouldn't have listened or would have shrugged it off and 
went about their business.  Just my two cents worth on the matter.

-- 
Rebecca and Zeb
email: rilniski at gmail.com
twitter: zebs_mom