[Blindtlk] Confronting Discrimination at McDonald's

Marion Gwizdala blind411 at verizon.net
Sun Jul 13 19:07:42 UTC 2014


Bob,
	As a point of clarification Caspers Company is the franchisee that
owns this specific restaurant and 51 others in the state of florida. We know
this because we have done several community awareness projects with them and
our daughter worked for them at this specific location when she was in high
school. We have lived in this area for nearly 20 years!

Marion



-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Bob Hachey
via blindtlk
Sent: Sunday, July 13, 2014 12:48 PM
To: 'Ray Foret Jr'; 'Blind Talk Mailing List'
Subject: Re: [Blindtlk] Confronting Discrimination at McDonald's

Hi Ray and all,
I must respectfully disagree with you here. While one might argue that Mary
could have been a bit warmer here, but I am inclined to believe that I'd
have acted very similarly. Mary and her friend experienced two wrongs here:
1. She was discriminated against by the first employee; 2. She was also lied
to as regards the manager's ability to speak English.
While the manager had a rather thick accent, her ability to speak English
appeared to be adequate. 
Like you ray, I am not inclined to sue first, but I didn't hear any specific
threats to sue. Now, she did say she was going to "call Casper" and I don't
know who or what that is. IF Caspar is a law firm then I'll be happy to be
stand corrected.
The only threats were that she demanded that the McDonalds no-longer
discriminate against guide dog and service animal users. She also threatened
to be sure that the employees of that McDonalds would have to undergo
sensitivity training. No doubt that these employees are badly in need of
such training and as a user of guide dogs for over 30 years, I hope they get
it very soon.
This is not 1950 or 1960 and guide dog users shouldn't have to put up with
this nonsense any longer. 
Let us all stick together in the face of discrimination.
Bob Hachey 


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