[Blindtlk] Further Kmart message

[Cindy Ray]

I am really wondering what you want from them. I appreciate your anger and
your frustration; they want to make amends. How are they going to do that?
If they can't, then end of story, right? Forgiveness comes to mind if they
are truly trying to make amends, and since you don't know for sure, then
they deserve the benefit of the doubt. Do you want your money refunded? They
have told you they are sorry; this is how corporations do that. I am not
completely sure I understand what it is you want from them now.
Cindy


-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Charlotte
via blindtlk
Sent: Friday, July 17, 2015 9:44 AM
To: Blind Talk Mailing List
Cc: Charlotte
Subject: [Blindtlk] Further Kmart message

Sorry to tie up the list, but this is the last update I got. Again, there
post is below, and my comments follow.

Thanks, Charlotte. We truly regret to hear you had this experience and will
be passing along your feedback to management to make sure these concerns to
taken care of right away. In the meantime, please let us know if there's
anything we can help you find here from our website.

Now what part of I am not buying anything from you people don't you get? 
I'm getting the same pat answers I was given at the corporate complaint
department! Why am I going to spend more money with you eople when you are
just passing around the complaint and nothing is getting done about it! I am
hopping mad right now.

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