[Blindtlk] A Braille Note Apex Question

[Lucy Sirianni]

I'm sorry to hear that you're dealing with such a frustrating 
issue, Chris.  I would certainly be glad to post to the Facebook 
group on your behalf (or to give you the subscription info for 
joining the email listserv), but having had a similar problem 
myself in the past, I feel pretty certain that you'll need to 
send the unit to HumanWare in this case.

Hoping they'll be able to get it back to you soon!

Lucy

 ----- Original Message -----
From: "Szostak, Christine via blindtlk" <blindtlk at nfbnet.org
To: Blind Talk Mailing List <blindtlk at nfbnet.org
Date sent: Fri, 24 Jul 2015 15:57:31 +0000
Subject: Re: [Blindtlk] A Braille Note Apex Question

Hi,
  Thanks! Basically, after talking with HumanWare, they believe 
the problem is that a pin is sticking in the display.  Half of 
the cells work while the other half do not.

  I would contact that group, but I am actually (unusually:)) not 
on Facebook.

Happy Friday!
Chris

Dr.  Christine M.  Szostak
Assistant Professor of Psychology
Department of Social Sciences
Shorter University
Rome, Georgia
szostak.1 at osu.edu
cszostak at shorter.edu

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of 
Lucy Sirianni via blindtlk
Sent: Friday, July 24, 2015 11:28 AM
To: Blind Talk Mailing List
Cc: Lucy Sirianni
Subject: Re: [Blindtlk] A Braille Note Apex Question

Hi Chris,

While not all problems can be fixed at home, many can.  If you 
would like to share what's going on, perhaps I or someone else 
could suggest potential solutions.  You might also want to ask on 
the BrailleNote users listserv or Facebook group.

Best,

Lucy

 ----- Original Message -----
From: "Szostak, Christine via blindtlk" <blindtlk at nfbnet.org
To: Blind Talk Mailing List <blindtlk at nfbnet.org>, 
"acb-l at acblists.org"<acb-l at acblists.org
Date sent: Fri, 24 Jul 2015 15:13:32 +0000
Subject: [Blindtlk] A Braille Note Apex Question

Hi All,
  Has anyone here ever tried fixing their own Apex if it stopped 
working properly? If so were you successful?

  My BN has a problem that  I want to have fixed (it still works 
to some extent) with the problem.

  Because my warranty is up, it would cost shipping plus an 
additional $120 roughly just to have HW take a look and then the 
repairs would probably be a couple hundred at the least more.
This is money, that right now, I really can not afford to spend.
Have a wonderful rest of the day all,
Chris



Dr.  Christine M.  Szostak
Assistant Professor of Psychology
Department of Social Sciences
Shorter University
Rome, Georgia
szostak.1 at osu.edu<mailto:szostak.1 at osu.edu
cszostak at shorter.edu

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