[Blindtlk] Uncollated and Unbound Braille Material

[Judy Jones]

Sighted people would not care, nor would they figure this was a slam.  They
would be mildly annoyed for a second and fix it.  Then probably not remember
the simple annoyance at the end of the day.

Judy


Judy


-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Steve
Jacobson via blindtlk
Sent: Saturday, December 10, 2016 6:41 AM
To: 'Blind Talk Mailing List'; 'National Association to Promote the Use of
Braille Mailing List'
Cc: Steve Jacobson
Subject: Re: [Blindtlk] Uncollated and Unbound Braille Material

Peter,

While I tend to agree with Brian and Mike, I would like to propose some
thoughts on this and see what your reaction is.  Your statement that sighted
people wouldn't accept documents that are not collated really doesn't apply
to this directly.  For example, the information I have seen that accompanies
a prescription in print is not colated at all.  In fact, how it is printed
is not all that consistent.  We routinely receive information in the mail
that consists of multiple sheets of information, sometimes folded together,
but not bound.  Printed prescription information is sometimes on the label
attached to the bottle and sometimes also on a sheet from which the bottle
label was printed.  Such documents are printed and mailed quickly along with
the order.  They often are not even stapled in my experience.

As you know, one of the issues we have is that braille takes up more space
and is printed on heavier paper.  This can mean that what we receive in
braille may well be more of a document than text printed on a couple of
unbound print pages.  This means that the people making these decisions are
not even going to think in terms of binding documents since it is not at all
a consideration for their print documents.  Further, those producing braille
are likely going to have a flat charge for binding that is based more on the
number of volumes rather than the number of pages.  Therefore, binding a
small document as are prescription warnings, is going to add significantly
to the cost of brailling each document.

Therefore, it seems to me that we have to be careful about drawing the
parallels you draw between collating print and braille documents and give
some consideration if it is worth the increased cost of making braille
available in all cases.  With all of the issues that face us, I just can't
see mounting a national campaign, especially when you will probably read the
document once and throw it away.  We just have to think these things
through.

Best regards,

Steve Jacobson
 I
-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Peter
Donahue via blindtlk
Sent: Friday, December 09, 2016 10:32 PM
To: 'National Association to Promote the Use of Braille Mailing List'
<napub at nfbnet.org>
Cc: Peter Donahue <pdonahue2 at satx.rr.com>; 'Blind Talk Mailing List'
<blindtlk at nfbnet.org>
Subject: [Blindtlk] Uncollated and Unbound Braille Material

Good evening everyone,

 

                This afternoon, in addition to receiving two prescription
medicines from CVS/Caremark Mail Order Service, I also received some braille
documentation describing the dangers and the side effects of the two
medicines. While I appreciated CVS/Caremark including the subscription
information in braille, the pages were unbound and uncollated. Would we
stand for that if we were sighted? Absolutely not!

 

                Needless to say, I called CVS/Caremark Customer Service.
There was not much the representative could do, so she transferred me to one
of her managers named Orion. Orion sent an email directly to the pharmacy
since the pharmacy was responsible for packing and shipping the medicines to
me.

 

                We have received such unbound and uncollated documentation
from our local transit service, and for the past year, any documentation we
receive has been collated and bound properly. In addition, when the Texas
Division of Blind Services was the Texas Commission for the Blind, I
received an unbound, uncollated document. Even NFB has given out uncollated,
unbound documentation at national conventions.

 

                I strongly urge that if any of you use CVS/Caremark as your
subscription drug provider, or if you receive braille documentation from any
other groups, please call and/or send them a letter or email. We do not need
to tolerate unbound, uncollated pages. I know if I transcribed and proofread
such documentation, I would make sure the pages were collagted and bound
before shipping.

 

                At any rate, those are my two cents on this matter. Here's
hoping you enjoy the rest of your weekend!

 

Mary Donahue

 

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