[Blindtlk] Uncollated and Unbound Braille Material

Sat Dec 10 18:30:02 UTC 2016

Hello everyone,

	I am only going to respond once, and will do the same to NAPUB. Some
of that information was safety information, and blind customers need to read
that information in its proper order and get to the information fast.

	Second, I work for a braille production facility, and anything
uncollated and bound is substandard with us. If I was responsible for hiring
someone who did not collate and bind material, they would be out the door
fast! I will separate and staple or bind the pages this time only. After
this, if I receive anything that is not punched and bound, I will continue
to demand high production standards and insist that other people do the
same!

Mary Donahue

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Peter
Donahue via blindtlk
Sent: Saturday, December 10, 2016 10:20 AM
To: steve.jacobson at visi.com; Blind Talk Mailing List
Cc: Peter Donahue
Subject: Re: [Blindtlk] Uncollated and Unbound Braille Material

Hello Steve and everyone,

     As previously mentioned we've been to national conventions and have
been given Braille material that first needed to be put in order before it
could be read. It's still the NFB's responsibility to be an example of how
Braille should be presented to the blind. The Education Service Center, the
Via Metropolitan Transit Authority, and the San Antonio Lighthouse for the
Blind deliver Braille publications colated, bound, and ready to read.
Nothing less will do! All the best.

Peter Donahue

Steve Jacobson via blindtlk wrote:
> Peter,
>
> While I tend to agree with Brian and Mike, I would like to propose 
> some thoughts on this and see what your reaction is.  Your statement 
> that sighted people wouldn't accept documents that are not collated 
> really doesn't apply to this directly.  For example, the information I 
> have seen that accompanies a prescription in print is not colated at 
> all.  In fact, how it is printed is not all that consistent.  We 
> routinely receive information in the mail that consists of multiple 
> sheets of information, sometimes folded together, but not bound.  
> Printed prescription information is sometimes on the label attached to 
> the bottle and sometimes also on a sheet from which the bottle label 
> was printed.  Such documents are printed and mailed quickly along with the
order.  They often are not even stapled in my experience.
>
> As you know, one of the issues we have is that braille takes up more 
> space and is printed on heavier paper.  This can mean that what we 
> receive in braille may well be more of a document than text printed on 
> a couple of unbound print pages.  This means that the people making 
> these decisions are not even going to think in terms of binding 
> documents since it is not at all a consideration for their print 
> documents.  Further, those producing braille are likely going to have 
> a flat charge for binding that is based more on the number of volumes 
> rather than the number of pages.  Therefore, binding a small document 
> as are prescription warnings, is going to add significantly to the cost of
brailling each document.
>
> Therefore, it seems to me that we have to be careful about drawing the 
> parallels you draw between collating print and braille documents and 
> give some consideration if it is worth the increased cost of making 
> braille available in all cases.  With all of the issues that face us, 
> I just can't see mounting a national campaign, especially when you 
> will probably read the document once and throw it away.  We just have 
> to think these things through.
>
> Best regards,
>
> Steve Jacobson
>   I
> -----Original Message-----
> From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Peter 
> Donahue via blindtlk
> Sent: Friday, December 09, 2016 10:32 PM
> To: 'National Association to Promote the Use of Braille Mailing List'
> <napub at nfbnet.org>
> Cc: Peter Donahue <pdonahue2 at satx.rr.com>; 'Blind Talk Mailing List'
> <blindtlk at nfbnet.org>
> Subject: [Blindtlk] Uncollated and Unbound Braille Material
>
> Good evening everyone,
>
>   
>
>                  This afternoon, in addition to receiving two 
> prescription medicines from CVS/Caremark Mail Order Service, I also 
> received some braille documentation describing the dangers and the 
> side effects of the two medicines. While I appreciated CVS/Caremark 
> including the subscription information in braille, the pages were 
> unbound and uncollated. Would we stand for that if we were sighted?
Absolutely not!
>
>   
>
>                  Needless to say, I called CVS/Caremark Customer Service.
> There was not much the representative could do, so she transferred me 
> to one of her managers named Orion. Orion sent an email directly to 
> the pharmacy since the pharmacy was responsible for packing and 
> shipping the medicines to me.
>
>   
>
>                  We have received such unbound and uncollated 
> documentation from our local transit service, and for the past year, 
> any documentation we receive has been collated and bound properly. In 
> addition, when the Texas Division of Blind Services was the Texas 
> Commission for the Blind, I received an unbound, uncollated document. 
> Even NFB has given out uncollated, unbound documentation at national
conventions.
>
>   
>
>                  I strongly urge that if any of you use CVS/Caremark 
> as your subscription drug provider, or if you receive braille 
> documentation from any other groups, please call and/or send them a 
> letter or email. We do not need to tolerate unbound, uncollated pages. 
> I know if I transcribed and proofread such documentation, I would make 
> sure the pages were collagted and bound before shipping.
>
>   
>
>                  At any rate, those are my two cents on this matter. 
> Here's hoping you enjoy the rest of your weekend!
>
>   
>
> Mary Donahue
>
>   
>
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