[Blindtlk] Editing account on Uber App on iPhone?

[Jim Portillo]

You're right. Even a friend of mine who is cited was having issues. I give up. Figured it wasn't worth it.

Sent from my iPhone 7!

> On Dec 29, 2016, at 9:55 AM, Marci Carpenter via blindtlk <blindtlk at nfbnet.org> wrote:
> 
> Hi Jim,
> 
> After reading your message I went into the settings on my Uber account. The unlabeled  button just has a silhouetted picture of a person's head. I turn voiceover off and could still not find anyway to update an email address. All that is shown on that last screen is that silhouette, first and last name and phone number. You might try going through the "help" menu. I have no experience with using that one so I don't know how responsive they are.
> 
> Marci Carpenter
> 
> Sent from XFINITY Connect Mobile App
> 
> 
> ------ Original Message ------
> 
> From: blindtlk at nfbnet.org
> To: blindtlk at nfbnet.org
> Cc: Ericka
> Sent: December 29, 2016 at 9:33 AM
> Subject: Re: [Blindtlk] Editing account on Uber App on iPhone?
> 
> I hope you get things updated. We just took Uber for the first time and had a great experience. In fact it was cheaper than a cab. What we were impressed with is that between asking for the ride on the app and arrival time was four minutes! Even though we saved about $.50 rather than millions we certainly saved time. Amazing!
> 
> Ericka Short
> 
> from my iPhone 6s
> 
> > On Dec 27, 2016, at 11:40 AM, Jim Portillo via blindtlk <blindtlk at nfbnet.org> wrote:
> > 
> > Good morning,
> > 
> > 
> > 
> > As those of us who use Uber know, the app has been updated and is fairly
> > accessible.  However, does anyone know how to edit some account settings?
> > 
> > I'm specifically trying to edit or change my email address but can't seem to
> > find where to do it.
> > 
> > I went to settings, and tapped on my name.  There, I saw "Edit Account
> > Settings."  So far so good.
> > 
> > Then, there's a blank or unlabeled button and to the right of that is my
> > phone number.
> > 
> > I tapped on the unlabeled button, and nothing happened.  I tapped on my
> > phone number, and it wanted to verify my password.  I typed it in.  It then
> > showed me my phone number and said that a verification code would be sent to
> > the phone.  The only choices I got though were "back" or "Update Phone."  I
> > tapped on "Update Phone" and nothing happened after that.
> > 
> > So, what am I doing wrong, or what do I need to do?
> > 
> > I need to update my email address on that account, and it looks like I can
> > only do it from the app and not on the actual web site.
> > 
> > Any help would be appreciated.
> > 
> > Jim
> > 
> > 
> > 
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