[Blindtlk] lyft

[Ericka]

HELP is horrible on the Uber App. In my experience it is not helpful at all. There's a captcha and the four times my boyfriend and I have tried to work together to get this thing to go through it doesn't. If flakes out before the information is completely submitted or it freezes. We don't have any sighted people to assist. We tried on both his Dell and Safari. No luck!

Ericka Short
 from my iPhone 6+

> On Jun 9, 2017, at 11:00 AM, Marci Carpenter via blindtlk <blindtlk at nfbnet.org> wrote:
> 
> The app now tells people to use the email help.uber.com.
> 
> Marci
> 
> Sent from XFINITY Connect Mobile App
> 
> 
> ------ Original Message ------
> 
> From: blindtlk at nfbnet.org
> To: blindtlk at nfbnet.org
> Cc: Justin Williams
> Sent: June 9, 2017 at 8:54 AM
> Subject: Re: [Blindtlk] lyft
> 
> The uber app for customer service seems accessible, though they have changed
> the app some, and I haven't tried the custome rservice since they've done
> so.
> Justin
> 
> -----Original Message-----
> From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Ericka via
> blindtlk
> Sent: Friday, June 9, 2017 11:40 AM
> To: Blind Talk Mailing List <blindtlk at nfbnet.org>
> Cc: Ericka <dotwriter1 at gmail.com>
> Subject: Re: [Blindtlk] lyft
> 
> Thank you for asking this Justin! I'm guessing the only way you can get
> through to them is through the app itself. There is no customer service
> through Uber as far as I can see. If I am wrong and there is a phone number
> for Uber also let me know! I'm having a lot of problems with my Uber app and
> there's nothing to be done. Already did the uninstall reinstall. Part of it
> is a Company problem I have.
> 
> Ericka Short
> 1750 Fordem Ave. #508
> Madison. WI. 53704
> 608-665-3170
> 
> from my iPhone 6+
> 
> > On Jun 9, 2017, at 10:17 AM, Justin Williams via blindtlk
> <blindtlk at nfbnet.org> wrote:
> > 
> > Does anyone know how to contact lyft? I can't find their direct 
> > customer service on the help page? It doesn't all seem to be accessible.
> > 
> > Justin
> > 
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