[BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

Sat Dec 21 00:48:40 UTC 2019

I don't always do that, but in unusually busy stores, it seems to have
worked for me.

Sherri

-----Original Message-----
From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Judy Jones
via BlindTlk
Sent: Friday, December 20, 2019 7:22 PM
To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
Cc: Judy Jones <sonshines59 at gmail.com>
Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
Man Shop Because Of "Policy" | The Blind Advocate

On the otherhand, although  I understand planning, sighted people who come
in to shop don't have to call ahead, and, for other reasons, may also need
some customer assistance.  To my way of thinking, calling ahead may give
whoever happens to answer the phone to refuse you service before you even
get in the door.

Judy

"Embrace each day with His mercies and blessings."

-----Original Message-----
From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Mark Tardif
via BlindTlk
Sent: Friday, December 20, 2019 4:08 PM
To: Blind Talk Mailing List
Cc: Mark Tardif
Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
Man Shop Because Of "Policy" | The Blind Advocate

Sherri, I think you are right.  I have been extremely fortunate here and 
elsewhere about getting help, and I usually have a friend come with me and 
help me.  Otherwise, when necessary, I have called stores to find out if 
personnel are available to help.  Nevertheless, if this account is accurate,

this was a boneheaded move by that store to tell this man they weren't 
required to help.  They might have simply suggested that in the future he 
call beforehand.  Wow, there are other things I could say about this, but 
I'll keep that private because it might sound inflammatory.  But a really 
dumb business move on the part of that store if that indeed is what 
happened.

Mark Tardif
Nuclear arms will not hold you.
-----Original Message----- 
From: Sherri via BlindTlk
Sent: Friday, December 20, 2019 5:39 PM
To: 'Blind Talk Mailing List'
Cc: Sherri
Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind 
Man Shop Because Of "Policy" | The Blind Advocate

In my opinion, it's always good to call in first and make sure they have
staff that can help.  This time of year, the stores get very busy.  Just a
thought.

Sherri

-----Original Message-----
From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Jude
DaShiell via BlindTlk
Sent: Friday, December 20, 2019 5:03 PM
To: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
Cc: Jude DaShiell <jdashiel at panix.com>
Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
Man Shop Because Of "Policy" | The Blind Advocate

Same thing happened to me in Lexington Park Olies after it opened up.

On Fri, 20 Dec 2019, Judy Jones via BlindTlk wrote:

> Date: Fri, 20 Dec 2019 16:03:32
> From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> Cc: Judy Jones <sonshines59 at gmail.com>
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
Man
>      Shop Because Of "Policy" | The Blind Advocate
>
> I had that happen with Ross's several years ago, and the reason given
> that they simply didn't haveany employees who could leave their
> registers, and no extra customer service people.
>
> Judy
>
> "Embrace each day with His mercies and blessings."
>
> -----Original Message-----
> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of
> Armando Vias via BlindTlk
> Sent: Friday, December 20, 2019 12:48 PM
> To: BlindTlk at nfbnet.org
> Cc: Armando Vias
> Subject: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> Man Shop Because Of "Policy" | The Blind Advocate
>
>
> https://theblindadvocate.com/news/ross-store-employees-refuses-to-help
> -blind
> -man-shop/
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