[BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

[Jude DaShiell]

With a written policy cancel amenable.  What can be done is to discover
if that's a local or national policy.  If national, that may be needing
litigation to have it updated.

On Fri, 20 Dec 2019, Cindy Ray via BlindTlk wrote:

> Date: Fri, 20 Dec 2019 19:58:17
> From: Cindy Ray via BlindTlk <blindtlk at nfbnet.org>
> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> Cc: cindyray at gmail.com
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man
>      Shop Because Of "Policy" | The Blind Advocate
>
> Better would be to find the time that they are the least busy with other
> customers, visiting with them about it. Maybe they would be amenable to it
> if we did that. Sill, our money is as good as anyone else's.
> Cindy Lou
>
>
> -----Original Message-----
> From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Judy Jones via
> BlindTlk
> Sent: Friday, December 20, 2019 6:22 PM
> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> Cc: Judy Jones <sonshines59 at gmail.com>
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> Man Shop Because Of "Policy" | The Blind Advocate
>
> On the otherhand, although  I understand planning, sighted people who come
> in to shop don't have to call ahead, and, for other reasons, may also need
> some customer assistance.  To my way of thinking, calling ahead may give
> whoever happens to answer the phone to refuse you service before you even
> get in the door.
>
> Judy
>
> "Embrace each day with His mercies and blessings."
>
>
> -----Original Message-----
> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Mark Tardif
> via BlindTlk
> Sent: Friday, December 20, 2019 4:08 PM
> To: Blind Talk Mailing List
> Cc: Mark Tardif
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> Man Shop Because Of "Policy" | The Blind Advocate
>
> Sherri, I think you are right.  I have been extremely fortunate here and
> elsewhere about getting help, and I usually have a friend come with me and
> help me.  Otherwise, when necessary, I have called stores to find out if
> personnel are available to help.  Nevertheless, if this account is accurate,
>
> this was a boneheaded move by that store to tell this man they weren't
> required to help.  They might have simply suggested that in the future he
> call beforehand.  Wow, there are other things I could say about this, but
> I'll keep that private because it might sound inflammatory.  But a really
> dumb business move on the part of that store if that indeed is what
> happened.
>
>
>
> Mark Tardif
> Nuclear arms will not hold you.
> -----Original Message-----
> From: Sherri via BlindTlk
> Sent: Friday, December 20, 2019 5:39 PM
> To: 'Blind Talk Mailing List'
> Cc: Sherri
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> Man Shop Because Of "Policy" | The Blind Advocate
>
> In my opinion, it's always good to call in first and make sure they have
> staff that can help.  This time of year, the stores get very busy.  Just a
> thought.
>
> Sherri
>
> -----Original Message-----
> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Jude
> DaShiell via BlindTlk
> Sent: Friday, December 20, 2019 5:03 PM
> To: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
> Cc: Jude DaShiell <jdashiel at panix.com>
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> Man Shop Because Of "Policy" | The Blind Advocate
>
> Same thing happened to me in Lexington Park Olies after it opened up.
>
> On Fri, 20 Dec 2019, Judy Jones via BlindTlk wrote:
>
> > Date: Fri, 20 Dec 2019 16:03:32
> > From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
> > To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> > Cc: Judy Jones <sonshines59 at gmail.com>
> > Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > Blind
> Man
> >      Shop Because Of "Policy" | The Blind Advocate
> >
> > I had that happen with Ross's several years ago, and the reason given
> > that they simply didn't haveany employees who could leave their
> > registers, and no extra customer service people.
> >
> > Judy
> >
> > "Embrace each day with His mercies and blessings."
> >
> > -----Original Message-----
> > From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of
> > Armando Vias via BlindTlk
> > Sent: Friday, December 20, 2019 12:48 PM
> > To: BlindTlk at nfbnet.org
> > Cc: Armando Vias
> > Subject: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> > Man Shop Because Of "Policy" | The Blind Advocate
> >
> >
> > https://theblindadvocate.com/news/ross-store-employees-refuses-to-help
> > -blind
> > -man-shop/
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