[BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

Sat Dec 21 16:28:09 UTC 2019

hi, I  go to the service desk and ask for assistance, and walk down the 
isles with he or she so that I know what is being chosen  as well  as 
handling the items as necessary. I haven't paid the store employee  I 
don't usually call ahead and sometimes there can be a wait time of a few 
minutes to get assistance but that is fine with me.

On 12/21/2019 9:13 AM, J w via BlindTlk wrote:
> So when everyone goes grocery shopping or any type of shopping do you hand a list of items to the personal shopping for you or yeah I think that’s my question I am the handle list of groceries that you want to person to pick up for you and do you just sit down and wait for the items to be delivered to be delivered for you or how do you do that I’ve never been grocery shopping by myself as a blonde adult so I don’t now and also do you pay the person to you when I get to items for you thank you
>
> Sent from my iPhone
>
>> On Dec 21, 2019, at 10:11 AM, PLipovsky via BlindTlk <blindtlk at nfbnet.org> wrote:
>>
>> This is definitely a possibility although I have called ahead at Walmart,
>> and it worked out in my favor.  I think if a store is busy  when someone
>> requests assistance, they can simply say we can help in ten minutes, 20
>> minutes, or whatever the time frame is.
>>
>> -----Original Message-----
>> From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Judy Jones via
>> BlindTlk
>> Sent: Friday, December 20, 2019 7:22 PM
>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
>> Cc: Judy Jones <sonshines59 at gmail.com>
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>>
>> On the otherhand, although  I understand planning, sighted people who come
>> in to shop don't have to call ahead, and, for other reasons, may also need
>> some customer assistance.  To my way of thinking, calling ahead may give
>> whoever happens to answer the phone to refuse you service before you even
>> get in the door.
>>
>> Judy
>>
>> "Embrace each day with His mercies and blessings."
>>
>>
>> -----Original Message-----
>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Mark Tardif
>> via BlindTlk
>> Sent: Friday, December 20, 2019 4:08 PM
>> To: Blind Talk Mailing List
>> Cc: Mark Tardif
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>>
>> Sherri, I think you are right.  I have been extremely fortunate here and
>> elsewhere about getting help, and I usually have a friend come with me and
>> help me.  Otherwise, when necessary, I have called stores to find out if
>> personnel are available to help.  Nevertheless, if this account is accurate,
>>
>> this was a boneheaded move by that store to tell this man they weren't
>> required to help.  They might have simply suggested that in the future he
>> call beforehand.  Wow, there are other things I could say about this, but
>> I'll keep that private because it might sound inflammatory.  But a really
>> dumb business move on the part of that store if that indeed is what
>> happened.
>>
>>
>>
>> Mark Tardif
>> Nuclear arms will not hold you.
>> -----Original Message-----
>> From: Sherri via BlindTlk
>> Sent: Friday, December 20, 2019 5:39 PM
>> To: 'Blind Talk Mailing List'
>> Cc: Sherri
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>>
>> In my opinion, it's always good to call in first and make sure they have
>> staff that can help.  This time of year, the stores get very busy.  Just a
>> thought.
>>
>> Sherri
>>
>> -----Original Message-----
>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Jude
>> DaShiell via BlindTlk
>> Sent: Friday, December 20, 2019 5:03 PM
>> To: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
>> Cc: Jude DaShiell <jdashiel at panix.com>
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>>
>> Same thing happened to me in Lexington Park Olies after it opened up.
>>
>>> On Fri, 20 Dec 2019, Judy Jones via BlindTlk wrote:
>>>
>>> Date: Fri, 20 Dec 2019 16:03:32
>>> From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
>>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
>>> Cc: Judy Jones <sonshines59 at gmail.com>
>>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
>>> Blind
>> Man
>>>      Shop Because Of "Policy" | The Blind Advocate
>>>
>>> I had that happen with Ross's several years ago, and the reason given
>>> that they simply didn't haveany employees who could leave their
>>> registers, and no extra customer service people.
>>>
>>> Judy
>>>
>>> "Embrace each day with His mercies and blessings."
>>>
>>> -----Original Message-----
>>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of
>>> Armando Vias via BlindTlk
>>> Sent: Friday, December 20, 2019 12:48 PM
>>> To: BlindTlk at nfbnet.org
>>> Cc: Armando Vias
>>> Subject: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>>> Man Shop Because Of "Policy" | The Blind Advocate
>>>
>>>
>>> https://theblindadvocate.com/news/ross-store-employees-refuses-to-help
>>> -blind
>>> -man-shop/
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>> -- 
>>
>>
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