[BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

Sun Dec 22 00:51:05 UTC 2019

I may be talking to someone who will know the answers in 2020.
Unfortunately he's dying of end stage liver failure but lives in
Georgia.

On Sat, 21 Dec 2019, Judy Jones via BlindTlk wrote:

> Date: Sat, 21 Dec 2019 19:19:45
> From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> Cc: Judy Jones <sonshines59 at gmail.com>
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man
>      Shop Because Of "Policy" | The Blind Advocate
>
> My husband and I were at the dinner table the other night in Sedro Woolley where we live now and reminiscing about Publix.
>
> Do they still sell that banana pudding with the vanilla wafer crumbs mixed in?
>
> I also remember their Publix mix, which was a mixture of chopped meats the consistency of tuna salad, and with onions and celery bits mixed in.
>
> Judy
>
> ?Embrace each day with His mercies and blessings.?
>
>
> -----Original Message-----
> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Mark Tardif via BlindTlk
> Sent: Saturday, December 21, 2019 2:32 PM
> To: Blind Talk Mailing List
> Cc: Mark Tardif
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate
>
> I liked Publix when I lived in Florida.  Usually I went into the store with
> someone but when I didn't, staff were always willing to help.
>
>
>
> Mark Tardif
> Nuclear arms will not hold you.
> -----Original Message-----
> From: braille via BlindTlk
> Sent: Saturday, December 21, 2019 12:36 PM
> To: Jude DaShiell via BlindTlk
> Cc: rbacchus228 at gmail.com
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> Man Shop Because Of "Policy" | The Blind Advocate
>
> Hi all hope things are going well. I agree that this is an unacceptable
> practice. Over the Summer, we had some family friends that were coming to
> visit us from Trinidad and Tobago. On the day of their arrival, I woke up
> early and went to the grocery store with my Dad. He dropped me off at the
> door, and I walked to the Customer Service desk. Publix employees who work
> in their Customer Service department are trained to assist their visually
> impaired customers. I was saddened to read about the experierence that this
> man had at Ross.
>
> Roanna Bacchus
>
> On Dec 21, 2019 11:34 AM, Jude DaShiell via BlindTlk <blindtlk at nfbnet.org>
> wrote:
> >
> > That's how that was for me in Lexington Park for the most part.  Where I
> > am now Staff takes me shopping and Staff is paid from the Population's
> > money to do that duty along with many others depending on how high or
> > low functioning the particular Population Member happens to be.
> >
> > On Sat, 21 Dec 2019, sheila leigland via BlindTlk wrote:
> >
> > > Date: Sat, 21 Dec 2019 11:28:09
> > > From: sheila leigland via BlindTlk <blindtlk at nfbnet.org>
> > > To: J w via BlindTlk <blindtlk at nfbnet.org>
> > > Cc: sheila leigland <sheila.leigland at gmail.com>
> > > Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > Blind Man
> > >      Shop Because Of "Policy" | The Blind Advocate
> > >
> > > hi, I? go to the service desk and ask for assistance, and walk down the
> > > isles
> > > with he or she so that I know what is being chosen? as well? as handling
> > > the
> > > items as necessary. I haven't paid the store employee? I don't usually
> > > call
> > > ahead and sometimes there can be a wait time of a few minutes to get
> > > assistance but that is fine with me.
> > >
> > > On 12/21/2019 9:13 AM, J w via BlindTlk wrote:
> > > > So when everyone goes grocery shopping or any type of shopping do you
> > > > hand a
> > > > list of items to the personal shopping for you or yeah I think that?s
> > > > my
> > > > question I am the handle list of groceries that you want to person to
> > > > pick
> > > > up for you and do you just sit down and wait for the items to be
> > > > delivered
> > > > to be delivered for you or how do you do that I?ve never been grocery
> > > > shopping by myself as a blonde adult so I don?t now and also do you
> > > > pay the
> > > > person to you when I get to items for you thank you
> > > >
> > > > Sent from my iPhone
> > > >
> > > >> On Dec 21, 2019, at 10:11 AM, PLipovsky via BlindTlk
> > > >> <blindtlk at nfbnet.org>
> > > >> wrote:
> > > >>
> > > >> This is definitely a possibility although I have called ahead at
> > > >> Walmart,
> > > >> and it worked out in my favor.  I think if a store is busy  when
> > > >> someone
> > > >> requests assistance, they can simply say we can help in ten minutes,
> > > >> 20
> > > >> minutes, or whatever the time frame is.
> > > >>
> > > >> -----Original Message-----
> > > >> From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Judy Jones
> > > >> via
> > > >> BlindTlk
> > > >> Sent: Friday, December 20, 2019 7:22 PM
> > > >> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> > > >> Cc: Judy Jones <sonshines59 at gmail.com>
> > > >> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > >> Blind
> > > >> Man Shop Because Of "Policy" | The Blind Advocate
> > > >>
> > > >> On the otherhand, although  I understand planning, sighted people who
> > > >> come
> > > >> in to shop don't have to call ahead, and, for other reasons, may also
> > > >> need
> > > >> some customer assistance.  To my way of thinking, calling ahead may
> > > >> give
> > > >> whoever happens to answer the phone to refuse you service before you
> > > >> even
> > > >> get in the door.
> > > >>
> > > >> Judy
> > > >>
> > > >> "Embrace each day with His mercies and blessings."
> > > >>
> > > >>
> > > >> -----Original Message-----
> > > >> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Mark
> > > >> Tardif
> > > >> via BlindTlk
> > > >> Sent: Friday, December 20, 2019 4:08 PM
> > > >> To: Blind Talk Mailing List
> > > >> Cc: Mark Tardif
> > > >> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > >> Blind
> > > >> Man Shop Because Of "Policy" | The Blind Advocate
> > > >>
> > > >> Sherri, I think you are right.  I have been extremely fortunate here
> > > >> and
> > > >> elsewhere about getting help, and I usually have a friend come with
> > > >> me and
> > > >> help me.  Otherwise, when necessary, I have called stores to find out
> > > >> if
> > > >> personnel are available to help.  Nevertheless, if this account is
> > > >> accurate,
> > > >>
> > > >> this was a boneheaded move by that store to tell this man they
> > > >> weren't
> > > >> required to help.  They might have simply suggested that in the
> > > >> future he
> > > >> call beforehand.  Wow, there are other things I could say about this,
> > > >> but
> > > >> I'll keep that private because it might sound inflammatory.  But a
> > > >> really
> > > >> dumb business move on the part of that store if that indeed is what
> > > >> happened.
> > > >>
> > > >>
> > > >>
> > > >> Mark Tardif
> > > >> Nuclear arms will not hold you.
> > > >> -----Original Message-----
> > > >> From: Sherri via BlindTlk
> > > >> Sent: Friday, December 20, 2019 5:39 PM
> > > >> To: 'Blind Talk Mailing List'
> > > >> Cc: Sherri
> > > >> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > >> Blind
> > > >> Man Shop Because Of "Policy" | The Blind Advocate
> > > >>
> > > >> In my opinion, it's always good to call in first and make sure they
> > > >> have
> > > >> staff that can help.  This time of year, the stores get very busy.
> > > >> Just a
> > > >> thought.
> > > >>
> > > >> Sherri
> > > >>
> > > >> -----Original Message-----
> > > >> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Jude
> > > >> DaShiell via BlindTlk
> > > >> Sent: Friday, December 20, 2019 5:03 PM
> > > >> To: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
> > > >> Cc: Jude DaShiell <jdashiel at panix.com>
> > > >> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > >> Blind
> > > >> Man Shop Because Of "Policy" | The Blind Advocate
> > > >>
> > > >> Same thing happened to me in Lexington Park Olies after it opened up.
> > > >>
> > > >>> On Fri, 20 Dec 2019, Judy Jones via BlindTlk wrote:
> > > >>>
> > > >>> Date: Fri, 20 Dec 2019 16:03:32
> > > >>> From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
> > > >>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> > > >>> Cc: Judy Jones <sonshines59 at gmail.com>
> > > >>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > >>> Blind
> > > >> Man
> > > >>>      Shop Because Of "Policy" | The Blind Advocate
> > > >>>
> > > >>> I had that happen with Ross's several years ago, and the reason
> > > >>> given
> > > >>> that they simply didn't haveany employees who could leave their
> > > >>> registers, and no extra customer service people.
> > > >>>
> > > >>> Judy
> > > >>>
> > > >>> "Embrace each day with His mercies and blessings."
> > > >>>
> > > >>> -----Original Message-----
> > > >>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of
> > > >>> Armando Vias via BlindTlk
> > > >>> Sent: Friday, December 20, 2019 12:48 PM
> > > >>> To: BlindTlk at nfbnet.org
> > > >>> Cc: Armando Vias
> > > >>> Subject: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > >>> Blind
> > > >>> Man Shop Because Of "Policy" | The Blind Advocate
> > > >>>
> > > >>>
> > > >>> https://theblindadvocate.com/news/ross-store-employees-refuses-to-help
> > > >>> -blind
> > > >>> -man-shop/
> > > >>> _______________________________________________
> > > >>> BlindTlk mailing list
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> > > >>> ail.co
> > > >>> m
> > > >>>
> > > >>>
> > > >>> _______________________________________________
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> > > >>>
> > > >> --
> > > >>
> > > >>
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> > > >>
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> > --
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