[BlindTlk] [BlTlk] An Aira question.

[Judy Jones]

I did not see that listed in their plans, but I am going to call them tomorrow.

Thanks so much.

Judy


-----Original Message-----
From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Gary Wunder via BlindTlk
Sent: Wednesday, January 16, 2019 7:29 PM
To: 'Blind Talk Mailing List'
Cc: Gary Wunder
Subject: Re: [BlindTlk] [BlTlk] An Aira question.

I think you must be a subscriber, but any minutes you use for a specified purpose are not charged. If you have something JAWS can’t read, JAWS will pay for it. If you have something business related, Intuit will pay. But I think you at least have to have a plan, even if it is only 30 minutes a month which you can get as an NFB member for $20.

 

 

 

From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Judy Jones via BlindTlk
Sent: Wednesday, January 16, 2019 8:18 PM
To: Bryan Schulz via BlindTlk
Cc: Judy Jones
Subject: Re: [BlindTlk] [BlTlk] An Aira question.

 

Hi, ghryan,

I'd to know the same thing, because I heard anything job-related would not be charged. They may need to have a payment method on file, but would not charge it. I'm going to check it out myself.




Judy
sent from the HIMS Android BrailleSense Polaris

----- Original Message -----
From: Bryan Schulz via BlindTlk 
To: 'Blind Talk Mailing List' 
Date: Wednesday, January 16, 2019 05:47 PM
Subject: Re: [BlindTlk] An Aira question.

Hi,

Do you have to already purchase a paid plan to get help while trying to fill
out an application with jaws?
Bryan


-----Original Message-----
From: BlindTlk On Behalf Of Bernadetta via
BlindTlk
Sent: Wednesday, January 16, 2019 7:11 PM
To: blindtlk at nfbnet.org
Cc: Bernadetta 
Subject: Re: [BlindTlk] An Aira question.

Judy,
Yes. An AIRA agent would be able to remotely access your computer using an
application called TeamViewer. They operate your computer with their mouse
while your screen reader is on, so you know exactly what they're doing. then
they just log out and you're all set.
I do this all the time for work as needed.
AIRA has a guest offer that allows you to log in and talk to an agent for
free if it's an issue of accessibility using the JAWS screenreader or any
other... What are they called now? Formerly freedom scientific products.
Anyway, yes. I use this all the time and it's very convenient and helpful.
I recommend that option far more than the microsoft support option. I don't
really know if they would be able to effectively help you with this.

Best,
Bernadetta P

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