[BlindTlk] JAWS and PDF documents

[Ron Miller]

Greetings all,
Thanks Sherry for the great instructions.

The corresponding Technical Support notification can be found at:
https://support.freedomscientific.com/Support/TechnicalSupport/Bulletin/1697

Also, if one types pdf into our Technical Support Knowledge Base Search field
https://support.freedomscientific.com/support
this notification is the first result found.

Best regards,

Ron Miller
Vispero(tm) | Blindness Technology Product Specialist
17757 US Highway 19 N, Suite 560, Clearwater, FL 33764
T 727-803-8000 Ext. 1171 F 727-803-8001
RMiller at vispero.com
www.vispero.com

-----Original Message-----
From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Sherry Gomes via BlindTlk
Sent: Tuesday, May 14, 2019 11:35 AM
To: Blind Talk Mailing List <blindtlk at nfbnet.org>
Cc: Sherry Gomes <sherry.gomes at outlook.com>
Subject: Re: [BlindTlk] JAWS and PDF documents

I think I know what's going on. Open up your adobe program. Press control K to bring up preferences, then hit the letter s three times. You should land on security enhanced. Tab once and I bet you will find a checkbox that says, enable protected mode at start up. Uncheck this box then tab to yes to verify. Tab or shift tab to okay and hit that. Then close adobe and open a file again. Jaws should read it now. It seems that adobe has enabled this protected mode by default, and it needs to be turned off before JAWS can read the file.



-----Original Message-----
From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Danielle (Shives) Manke via BlindTlk
Sent: Tuesday, May 14, 2019 9:13 AM
To: blindtlk at nfbnet.org
Cc: Danielle (Shives) Manke <shives1 at myactv.net>
Subject: [BlindTlk] JAWS and PDF documents

Hi all,
I have noticed over the last few days that JAWS isn't reading PDF documents. I have the latest versions of JAWS and Adobe Reader installed. Some of the documents I have tried to read have been read before with no problems, and I am not sure what has changed to make them no longer accessible. The OCR feature will read them, but I was previously able to read them without having to do that step. I am wondering if anyone else has had similar issues and if anyone has any suggestions? Thanks.
Danielle

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