[BlindTlk] Paypal

[PLipovsky]

Mark,

You are correct.  It is very difficult getting through to a live person.  I managed to do that, but as I said with great difficulty.   After I was on hold for about 10 minutes, an announcement came on an said they were very busy now and to call back later.  Then it just disconnected.  I WISH I COULD tell you HOW I GOT TO THE LIVE person, BUT quite honestly, don't remember how I accomplished that.  I just remember it was not easy.

I really think something needs to be done about PayPal and their lack of live customer service.  Perhaps something for NFB to look into?





-----Original Message-----
From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Mark Tardif via BlindTlk
Sent: Monday, October 26, 2020 11:54 AM
To: Blind Talk Mailing List <blindtlk at nfbnet.org>
Cc: Mark Tardif <markspark at roadrunner.com>; NFB of Florida Internet Mailing List <nfbf-l at nfbnet.org>; NFB Talk Mailing List <nfb-talk at nfbnet.org>
Subject: [BlindTlk] Paypal

Greetings friends.  Concerning what I wrote last night, apparently Paypal no longer has phone customer service.  I called several times and had to fight with the automated system because there was no option to help with links that don’t work.  The last time I called, I specifically asked for customer service.  I still had to fight the automated system because again there was no option for what I wanted.  But it led to the same thing, you have to log on in order to get help.  So before setting up a Paypal account, think very carefully, because they are very limited in helping you.  In other words, don’t bother calling because they are not there for you.  End of rant.    
Mark Tardif 
Nuclear arms will not hold you. 
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